[Hiring] Sales Development Representative @PointClickCare

Role Description

As an entry-level salaried sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry. The SDR plays a major role in the company's business development efforts, from establishing initial contact with customers and potential customers to facilitating follow-up activities that lead to new business opportunities. The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects that likely have never heard of our company. The headquarters for this role is based in Salt Lake City, Utah, but is remote for those living in North America.

What you'll be doing day to day:

• Develop strong content knowledge of the healthcare industry
• Research potential prospects
• Create a strategic outreach plan with Vice President of Sales to target prospective customers
• Cold call and email to schedule meetings and conference calls
• Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
• Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
• Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
• Prepare background material and market research in preparation for all sales meetings and appointments
• Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
• Maintain internal database to track key performance metrics and sales and marketing activities
• Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
• Manage special projects as necessary

Qualifications

• Bachelor's Degree or equivalent experience
• Customer service experience
• Experience working in a team environment
• Sales or fundraising experience
• Strong communication skills
• Proven ability to meet and exceed goals
• Ability to communicate by e-mail and phone
• Ability to overcome challenges or obstacles in the moment
• Attention to detail

Requirements

• Travel to Office expectations for Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include onboarding, team events, semi-annual and annual team meetings.
• Travel to Office expectations for Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include weekly/bi-weekly/monthly events in the office with your specific team.

Benefits

• Benefits starting from Day 1!
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition … and more!