[Hiring] Sales Development Representative @Business Wire

Role Description

As a Sales Development Representative (SDR), your focus is on nurturing, maintaining and cultivating customer relationships and success from existing and newly created transactional/non-contract accounts that will be located in EMEA. Sales Development Representatives will also be responsible for managing outbound prospecting of marketing qualified leads (MQLs) generated from marketing campaigns, etc.

• Primary responsibility and contact for membership applications and account setup.
• Field incoming emails and phone calls from prospective and existing clients, including but not limited to providing cost estimates, and assisting with billing/collection queries, product information and other general questions.
• Research prospects and identify stakeholders to generate interest and create rapport.
• Effectively communicate the value proposition and ROI of Business Wire products and services.
• Maintain accurate records of all sales activities, including sales calls, meetings, opportunities, emails and social outreach in Salesforce/HubSpot CRMs.
• Nurture, maintain and cultivate customer relationships and success from existing and newly created transactional/non-contract accounts.
• Keep current with PR and Investor relations industry trends.
• Contact customers through telephone, email, and social media to convey knowledge and position yourself as a resource and expert within investor relations, financial reporting, public relations, marketing, and corporate communications industries.
• Develop thorough knowledge of the industry, our products and services, as well as those of our competitors.
• Maximize results by satisfying multiple buyers in an organization and addressing conflicting needs of multiple buyer influencers.
• Manage expectations and overcome objections in an effective manner.
• Work collaboratively in a group setting to achieve shared results.

Qualifications

• Previous experience providing excellent customer service in a fast-paced environment.
• Strong interpersonal skills and ability to develop relationships with clients across an organizational hierarchy, including executive/C-level.
• Excellent written and verbal communication skills, including presentation skills.
• Proficient in verbal communication and written communication.
• Exceptional time management skills displaying the ability to manage multiple tasks with strict attention to detail.
• Resilience, perseverance, and the ability to overcome objections a must.
• Self-disciplined, organized and ambitious with the ability to consistently hit daily and monthly objectives.
• Understanding and ability to communicate at a high level with professionals in investor relations, financial reporting, public relations, marketing, and corporate communications preferred.
• BA/BSc degree, or international equivalent, preferred.
• 1 year of sales experience preferred.
• Proficiency with Salesforce.com and HubSpot preferred and business applications including Microsoft Office.
• Experience working with EMEA accounts a plus.
• Candidate must speak French fluently.
• Candidate must be able to work the hours of Monday to Friday 4:00 AM EST to 12:30 PM EST.

Benefits

• The base salary range for this position is $40K to $60K/year.
• Ability to work remotely.
• Excellent health benefits that begin on your first day of employment.
• $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources.
• 401(k) plan with generous company match.
• PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!

Company Description

Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences.