[Hiring] Sales Development Representative @Swapcard

Role Description

After hosting over 10,000 events, we are excited to embark on our next growth chapter, which includes building a top-tier outbound Sales Development Representative (SDR) team. In this role, you will be responsible for proactive outreach to a designated target account list and for effectively following up on leads generated from events, webinars, and content. Success will be measured on a monthly basis at both the top and middle of the sales funnel, focusing on the following metrics:

• Number of qualified discovery meetings booked
• Opportunities accepted
• New pipeline created

Ready to Build Pipeline at Scale? Send us a note on the most creative outbound play you’ve executed and the results.

What you'll do?

• Multi-channel prospecting: Email, phone, LinkedIn actions (including video), voicemail drops, etc.
• Lead conversion: Respond to GTM campaign-sourced leads within 24h, run light discovery, and secure meetings.
• Qualification rigor: Ensure every booked meeting meets fit & intent criteria; protect AE calendar.
• Account research & hygiene: Enrich contacts, log intent signals, and maintain CRM accuracy.
• Leverage modern sales tech: Combine automation with judgment: Outreach sequences, ChatGPT/Claude for quick personalization, Avoma call summaries, Notion AI for note-sync.
• Experiment & document: A/B test subject lines, call openers, channel mix; contribute wins to the SDR playbook.
• Cross-functional feedback loop: Meet weekly with Sales and GTM & MOps teams; close the “lead-to-pipeline” data gap.

Metrics that matter:

• New pipeline created
• Opportunities accepted by AEs (MEDDICC/BANT)
• Qualified discovery meetings booked
• Meeting no-show rate
• Opportunity conversion (meeting -> OPP)
• First-response time to warm leads
• Data hygiene score (CRM completeness)

Qualifications

• 1–3 years of outbound SDR/BDR success in B2B SaaS.
• Demonstrated track record of ≥ meetings and $ pipeline targets per month.
• Perfect written & spoken English.
• Daily fluency with Salesforce plus at least one sales-engagement platform such as Outreach (Salesloft or similar acceptable).
• Familiarity with HubSpot, LinkedIn Sales Navigator, and generative-AI tools (ChatGPT, Claude, Gemini).
• Curiosity, coachability, and data discipline.

Swapcard’s Interview process

• Screening Interview with a recruiter from our people team.
• A remote exercise to demonstrate and assess your skills.
• Manager review with your future reporting manager.
• Leadership review with one of our department leaders.
• Reference check conducted by our people team.
• Offer.

Swapcard's Values

• 🧠 Curious: We ask questions, try new things and take risks. We learn from one another and see mistakes as opportunities to grow.
• 🗝️ Value-Driven: We focus on making each decision count by prioritizing outcomes that create meaningful value for our customers, team members, and partners.
• 💚 Human: We foster empathy, openness, and diversity to create a caring and collaborative community.
• ✊ Resilient: We embrace challenges with optimism, creativity, and adaptability.
• 👑 Ownership: We take responsibility and are accountable for our actions, driving success through initiative and trust.

Benefits

• International team with 40+ nationalities.
• Remote-first policy with headquarters in Paris.
• Thriving startup with career growth opportunities.
• Open-minded culture that appreciates differences.
• Feedback-driven, supportive & curious team with a DIY mindset.
• Generous Paid Time Off to ensure you have time for what matters most.
• Remote perks designed to optimize your working experience.
• In-person social gatherings to celebrate our achievements.
• 100% of your health insurance contribution paid by Swapcard.
• Work-from-home budget (one-off contribution for equipment).
• Co-working space budget to support remote work in professional environments.
• Learning budget to help you develop new and existing skills.
• Mental health care initiatives to support your well-being.

Equal Opportunity

Swapcard is committed to upholding equal employment practices and making merit-based employment decisions. We welcome individuals from all backgrounds, abilities, and experiences to apply, regardless of race, nationality, religion, sexual orientation, gender identity, pregnancy status, age, marital status, and status as a veteran.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.