Role Description
The Sales Coordinator supports the execution of sales strategies and day-to-day account operations for assigned product lines. This role partners closely with sales, brokers, and customers to ensure accurate order processing, strong account relationships, and data-driven decision-making. The position combines coordination, analysis, and operational support to help drive sales performance and customer satisfaction.
Essential Functions
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Sales & Account Coordination
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Support ongoing sales initiatives, including promotions, pricing programs, and sales incentives.
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Serve as a primary point of contact for assigned accounts, ensuring timely communication and issue resolution.
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Coordinate with brokers, customers, and internal teams to support account needs and business objectives.
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Assist in preparing customer presentations and supporting retailer engagement efforts.
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Manage incoming purchase orders, returns, and account-related transactions.
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Identify and resolve discrepancies related to pricing, product, or shipping.
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Support accounts receivable activities, including collections follow-up as needed.
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Maintain accurate documentation for markdowns, discontinued items, and advertising agreements.
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Ensure compliance with customer requirements and applicable trade, shipping, and packaging regulations.
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Data & Reporting
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Collect and analyze sales performance data to generate insights and regular reporting.
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Maintain and manage data within customer portals and internal systems.
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Support inventory monitoring and adjustments for assigned accounts.
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Research and validate credits, deductions, and allowances.
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Cross-Functional Support
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Partner with marketing, supply chain, and finance teams to support account success.
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Act as a liaison between brokers, customers, and internal leadership to align priorities and resolve issues.
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Additional Responsibilities
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May support coordination of activities for sales or marketing team members.
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Occasional travel to trade shows, seminars, customer/distributor meetings and presentations.
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Support company policies, programs, and safety initiatives.
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Maintain an organized and professional work environment.
Qualifications
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Bachelorβs degree in Business, Marketing or related field from a four-year college or university.
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1-3 years of experience in sales support, account coordination, or related role.
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Strong analytical and problem solving skills with attention to detail.
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Ability to interpret data and translate insights into actionable recommendations.
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Effective verbal and written communication skills.
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Strong organizational and time management skills with the ability to manage multiple priorities.
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Proficiency in Microsoft Excel and familiarity with data reporting tools.
Physical Requirements
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Occasionally required to stand; walk; sit; use hands to touch, handle, or feel; reach with hands and arms; stoop, kneel; and talk or hear.
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Must exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.
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Specific vision abilities required include near acuity, far acuity, depth perception, accommodation, color vision, and field of vision.
Benefits
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Access to our Employee Health Clinic for your medical needs.
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Comprehensive Medical, Dental, and Vision Insurance coverage.
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Participation in our Family First Program, emphasizing work-life balance.
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401(K) plan with generous employer match to help you plan for the future.
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Educational Reimbursement opportunities to support your continued learning and development.
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Wellness Incentives to promote a healthy lifestyle.
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Substantial product discounts, because we value our team members as customers too.
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Generous Paid Time Off and Paid Holidays, ensuring you have time to rest and recharge.