Role Description
We are seeking a Salesforce Administrator to support and advance our Salesforce Sales Cloud implementation. This role partners with a cross-functional CRM team to deliver solutions that support our business objectives. The ideal candidate will bring a solid understanding of Sales business processes with the ability to work independently while contributing to a collaborative team culture.
This position is remote within the United States with up to 10% travel as needed.
What You Will Do
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Design, develop, test, and deploy Salesforce solutions and customizations, prioritizing native functionality such as flow automation, Lightning pages, and core Sales Cloud objects.
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Administer integrated sales and marketing applications to support related functions such as sales forecasting, sales engagement, and partner success.
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Use modern AI tools to create more efficient workflows for the Salesforce team and our users.
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Monitor system performance and data integrity using reports, dashboards, and queries to proactively identify and resolve issues.
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Partner with stakeholders across sales, marketing, and revenue operations to translate business requirements into scalable Salesforce solutions.
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Troubleshoot data-related issues and support data migrations, including merges, deletes, updates, and inserts.
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Create and maintain clear documentation of Salesforce solutions, configurations, and related business processes.
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Share your learnings with other administrators, and contribute to the improvement of our agile development process.
Qualifications
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3+ years of professional experience administering Salesforce, including flows, validation rules, reports, dashboards, roles/profiles, and data loads.
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Strong working knowledge of Salesforce platform architecture, capabilities, and platform constraints.
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Specialized experience in one or more CRM-related functions (marketing, sales, finance, or revenue operations).
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Experience using AI productivity tools such as Microsoft Copilot or Claude with an interest in learning Agentforce and other emerging Salesforce AI capabilities.
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Proficiency in SQL/SOQL for data querying and troubleshooting.
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Experience working within Scrum or other Agile development frameworks.
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Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical stakeholders.
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Sound judgment, analytical ability, and problem-solving skills with a demonstrated capacity to manage multiple priorities.
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A collaborative mindset, with curiosity and motivation to keep scaling our team's skills and impact.
Requirements
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Salesforce Administrator or Developer certifications.
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Hands-on experience with Agentforce and other Salesforce AI agent tooling.
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Familiarity with iPaaS solutions such as MuleSoft or Tibco.
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Working knowledge of Apex and/or LWC development and Git-based version control.
Benefits
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The posted range for this position is $75,000 - $95,000, which is the expected starting salary range for an employee who is new to the role to fully proficient in the role.
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This position is eligible for a bonus target not reflected in the range.
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A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!