Role Description
We are seeking a wicked organized, tech-savvy, and proactive Sales Assistant to serve as the "connective tissue" between Sales, Design, and Production teams. Reporting directly to the Vice President/Sales Manager, you will be the engine that keeps the sales process moving. This is a 100% collaborative "Co-Pilot" role; you will work in direct partnership with Salespeople and Customer Service Representatives (CSRs) to ensure no detail is missed and no lead is left cold.
Key Responsibilities
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Monitor inbound leads, performing quick research on companies to help the team determine lead value and route them appropriately.
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Take the lead on "Friendly Reminder" communications for ~500+ monthly estimates, moving customers toward a "Yes" and securing necessary deposits.
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Use industry-specific tools to research promotional products, gather quotes, and present organized data (shipping, fees, quantity) for Sales approval.
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Use Gemini AI to draft clear design briefs based on salesperson notes; act as the primary "nudge" for customers stalled in the proof approval phase to keep timelines on track.
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Maintain heavy daily activity within the internal project management system, converting approved estimates into active orders and keeping the team synced.
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Create project folders, save image assets, and organize measurements and site surveys into the CRM.
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Utilize a cloud-based phone system for direct customer coordination and stay in constant sync with the internal team via video meetings and Slack.
Qualifications
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3-5+ Years of Experience: Proven track record in B2B sales support, project coordination, or administrative roles within a fast-paced agency or production environment.
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Comfortable placing outbound calls to U.S. clients to follow up on deposits and project approvals with a warm, professional, and persuasive demeanor.
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Native-Level English: Exceptional written and verbal communication skills are non-negotiable for professional customer interactions.
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Thrive in a support role where your success is tied to the success of the sales team and the speed of the production line.
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High proficiency in Google Workspace (Gmail, Sheets, Docs). Experience with HubSpot, Monday.com, ClickUp, or AI tools is a significant plus.
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Ability to manage dozens of moving parts simultaneously without dropping the ball on small technical specifications.
Requirements
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Salary: $1,500 + USD (Plus, based on experience)
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Bonus Potential: Opportunities for performance-based bonuses as the role matures.
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Schedule: Monday โ Friday, 8:30 AM โ 5:30 PM PST
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Time Off: 10 days of PTO (accrued after 90 days) plus observed U.S. Federal Holidays.
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Training: Comprehensive industry-specific training and mentorship from senior leadership.
Eligibility Criteria
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This position is only open to candidates residing in Latin American (LATAM) countries, such as: ๐ฆ๐ท ๐ง๐ท ๐จ๐ฑ ๐จ๐ด ๐จ๐ท ๐ฉ๐ด ๐ช๐จ ๐ธ๐ป ๐ฌ๐น ๐ญ๐ณ ๐ฒ๐ฝ ๐ณ๐ฎ ๐ต๐ฆ ๐ต๐พ ๐ต๐ช ๐บ๐พ ๐ป๐ช
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โ Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.
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๐ Resumes must be submitted in English.
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๐ซ Applications that do not meet these criteria will be automatically rejected.