[Hiring] Sales Account Specialist @Solutions 2 GO

Role Description

The Sales Account Specialist serves as a strategic business partner to the Sales team, supporting assigned retail accounts through:

• Forecasting
• Planning
• Sales analysis
• Promotional execution
• Customer relationship management

This role works closely with Account Managers, retailers, vendors, Purchasing, and Operations to ensure successful execution of sales initiatives, accurate forecasting, and on-time delivery of customer requirements. The Sales Account Specialist proactively identifies opportunities to improve sales performance, resolves customer issues, monitors key business metrics, and manages projects that support growth and operational excellence.

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain, or a related field, or an equivalent combination of education and experience
• Strong working knowledge of Walmart and Sam's Club systems, including Retail Link, Item 360, and Scintilla
• 5+ years of experience in sales operations, account support, retail planning, forecasting, customer management, or a related role
• Experience working with major retail accounts and consumer products
• Strong forecasting, analytical, and business planning skills
• Advanced Microsoft Excel skills, including Pivot Tables, Power Query, lookups, and forecasting models
• Experience with ERP systems, preferably Microsoft Dynamics GP, and retailer portals
• Excellent project management and organizational skills
• Strong customer service and relationship management abilities
• Excellent written and verbal communication skills
• Demonstrated ability to prioritize multiple projects in a fast-paced environment
• Ability to work independently and influence cross-functional teams without direct authority

Requirements

• Track customer purchase orders, Proof of Delivery (POD), promotional compliance, and order status
• Monitor customer deductions and assist with issue resolution
• Improve sales processes and identify operational efficiencies
• Maintain forecasting tools, sales reports, and customer databases
• Ensure data integrity across ERP and customer systems
• Train and mentor Sales Administrators and new team members
• Support continuous improvement initiatives across the Sales organization
• Exercise independent judgment in resolving customer, vendor, and operational issues
• Lead cross-functional projects supporting sales growth and customer satisfaction

Benefits

• The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor.
• The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification, and driver’s abstract review.
• Accommodations are available on request for candidates taking part in all aspects of the selection process.