[Hiring] Sales Account Specialist @Cambium Learning Group

Role Description

Sales Account Specialists are customer-facing Sales support professionals who support renewal and new business opportunities. This role is integrated fully into Lexia’s selling model and complements the direct selling activities of our sales representatives by providing value-added activities that align with Sales’ day-to-day, as well as strategic objectives.

• Support Sales professionals with renewal and add-on business
• Collaborate with the aligned sales and sales operations team members on specific territory strategies and activities
• Identify upsell opportunities within a given customer base and manage relationship transfers to appropriate sales team members
• Manage specific customers and/or opportunities in collaboration with the aligned members of the sales and operations teams to achieve renewal, retention and upselling goals
• Prepare quotations for incremental sales
• Maintain customer information, track customer outreach and manage pipeline
• Develop professional proposals and other professional communications
• Effectively communicate Lexia’s pedagogy, research, features and benefits
• Conduct ongoing communication and outreach to a defined group of existing customers with the goal of building program awareness, fostering increased usage and earning long term customer commitment
• Connect existing customers to Lexia’s professional learning resources to enhance their program satisfaction
• Communicate with educators and school leaders throughout the customer life cycle

Qualifications

• Bachelor’s degree or equivalent experience
• 1 - 3 years of experience in sales, sales support, pipeline management, sales operations, education, or similar role
• Professional and proficient usage of CRM tools, MS Suite, Google Suite. Salesforce.com highly preferred
• Exceptional sales support acumen and experience delivering product presentations to groups and individuals

Requirements

• Reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload
• Active participation in video-based interviews during the recruiting process and ongoing virtual meetings with camera on
• Prohibition on the use of note-taking tools, reference materials, or AI-powered tools during interviews or other selection activities unless prior written approval has been obtained

Benefits

• Reimbursement to help cover the cost of setting up your home or remote office

Company Description

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.