[Hiring] Revenue Operations Lead @WP Engine

Role Description

WP Engine has ambitious top-line growth targets, and Sales Operations is a vital engine powering those goals. The Sales Operations Manager - Americas is a high-visibility, strategic individual contributor role within our Worldwide Go-to-Market (GTM) Strategy & Revenue Operations team. Partnering directly with Americas Sales Leadership and GTM Finance, you will act as a trusted business advisor to steer sales performance, optimize selling capacity, and turn complex, ambiguous challenges into clear, actionable operating solutions.

In this role, you will lead the cadence of our business—from facilitating weekly forecast calls and analyzing pipeline health to unlocking top-of-funnel conversion and driving strategic deal progression. If you thrive at the intersection of quantitative analysis, commercial strategy, operational rigor, and cross-functional leadership, this position offers an exceptional opportunity to make a lasting impact on our expanding revenue organization.

Qualifications

• Bachelor’s degree in Engineering, Finance, Mathematics, Statistics, Economics, or a related quantitative discipline; MBA or advanced business degree strongly preferred.
• 8–10+ years of progressive experience in Sales Operations, Revenue Operations, Sales Strategy, or GTM Business Planning within a fast-paced B2B SaaS, PaaS, or technology environment.
• Demonstrated success serving as a strategic advisor to sales leaders and executives, with a proven ability to translate ambiguous business challenges into structured, high-leverage operational solutions.
• Advanced proficiency with CRM platforms (Salesforce) and revenue intelligence systems (Gong, Clari); hands-on experience querying and modeling data using SQL, BigQuery, and enterprise BI tools (Looker, Tableau).
• Deep understanding of SaaS sales motions, recurring revenue lifecycles (ARR/MRR), pipeline diagnostic mechanics, and sophisticated bookings forecasting methodologies.
• Thorough familiarity with modern enterprise sales methodologies (e.g., MEDDPICC, Sandler, Challenger) and proven experience designing scalable sales operating cadences.
• Proven ability to build consensus, lead cross-functional initiatives across matrixed teams, and drive operational change without direct reporting authority.
• Exceptional verbal, written, and presentation skills; experienced in creating C-suite-ready deliverables and facilitating high-stakes leadership discussions.
• Highly organized, proactive self-starter who operates with high agency, analytical rigor, and an unwavering commitment to operational excellence.

Requirements

• Lead and facilitate weekly forecast calls with Americas sales leaders; deliver clear visibility into current bookings by team, open pipeline, forecast attainment, and progress against quarterly commitments while proactively identifying upside opportunities, downside risks, and gap-to-target mitigations.
• Formulate an objective, independent point of view on expected monthly and quarterly performance; analyze week-over-week forecast movements, isolate variance drivers, and prepare sales leadership for executive-level business reviews.
• Rigorously monitor pipeline coverage, generation velocity, stage-to-stage conversion, deal aging, slippage, and win/loss trends; assess pipeline sufficiency across current and out quarters, prescribing targeted actions to increase conversion predictability.
• Conduct comprehensive performance evaluations of bookings, MRR, ARR, quota attainment, win rates, and average contract values (ACV) against plan targets, prior periods, and multi-year benchmarks to identify performance drivers and recommend corrective plans.
• Evaluate full-funnel efficiency across Sales and XDR teams; analyze lead quality, meeting creation rates, pipeline contribution, and handoff mechanics to diagnose bottlenecks and enhance seller productivity.
• Spearhead the analytical and narrative preparation for Americas QBRs, growth reviews, and leadership sessions; synthesize complex performance data into crisp, executive-ready presentations and prioritized roadmaps.
• Collaborate with Sales leadership to model and optimize territory designs, account allocations, rep-to-XDR pairing, selling capacity, and annual/quarterly quota distributions to elevate market penetration and seller output.
• Take operational ownership of day-to-day top-of-funnel processes, including inbound and outbound routing rules, territory assignments, lead-to-account matching logic, and field escalation resolution.
• Identify operational points of friction across the sales lifecycle; design, build, and implement streamlined workflows and robust sales plays, ensuring structured stakeholder alignment and measurable business results.
• Forge tight partnerships across Marketing Operations, GTM Systems, Business Intelligence, Finance, and Customer Success to standardize metric definitions, enhance lead-to-opportunity handoffs, and drive enterprise-grade alignment.
• Build, maintain, and refine intuitive Salesforce reports, Gong revenue intelligence views, and executive dashboard environments; establish disciplined review cadences and ensure strict accountability for follow-up actions.
• Partner with sales teams and Deal Desk on non-standard deal structuring, pricing thresholds, and commercial terms to accelerate sales cycle velocity while safeguarding deal margins and company objectives.

Benefits

• Company Stock Options: Every employee is an owner in the company.
• Health & Wellness: Great Health Benefits (Medical, Dental, Vision, Life Insurance) and HSA Company contribution.
• Family Support: Fertility Benefits (IVF/Fertility drug coverage) and Paid Family and Caregiver’s Leave.
• Financial Security: 401(k) with a 4% match and Disability Insurance.
• Time Off: Generous Vacation Time, 4 Company Wellness Days a year, and 1 floating holiday.
• Home Office: One-time $500 payment to set up your home office.
• Mental Health: Free subscription to Calm and an Employee Assistance Program.
• Pet Friendly: Pet Insurance options available.
• Growth: On-going education through LinkedIn Learning, Workday Learning, and our Career Growth Portal.