[Hiring] Retail Lead @Dr. Squatch

Role Description

Dr. Squatch is seeking a commercially driven and entrepreneurial retail leader to take ownership of our rapidly growing Australian business as we transition from a distributor-led model to a fully in-house operation. This is a unique opportunity to lead one of the most exciting growth stories in men’s personal care.

• Lead the Australian retail strategy end-to-end.
• Manage key customer relationships.
• Shape commercial plans and drive retail execution.
• Build the long-term growth roadmap for the market.
• Bring strong experience across major Australian retailers including Coles, Woolworths, and Chemist Warehouse.
• Deep knowledge of the health and beauty landscape and modern retail media strategies.
• Operate with an ownership mentality in a high-growth, fast-paced environment.

Key Responsibilities

• Market Leadership & Commercial Ownership:
  • Lead the transition of the Australian business from distributor-managed to fully in-house.
  • Own the commercial strategy and execution across the market.
  • Drive sustainable long-term growth while strengthening Dr. Squatch’s position as a leading men’s personal care brand in Australia.
• Retail Account Management:
  • Lead strategic relationships and commercial performance across major Australian retail partners.
  • Develop and execute customer strategies that deliver distribution, visibility, category growth, and profitable sales.
• Joint Business Planning & Negotiation:
  • Build and lead annual joint business plans, promotional strategies, and commercial negotiations with key retail partners.
  • Identify opportunities to unlock incremental growth through innovation, assortment expansion, and shopper activation.
• Category Growth & Innovation:
  • Drive continued success of the core business while leading the launch and scaling of new categories within the Australian market.
  • Use shopper, category, and market insights to identify whitespace opportunities and strengthen brand positioning.
• Retail Media & Shopper Marketing:
  • Develop and execute effective retail media and shopper marketing strategies in partnership with customers and internal teams.
  • Leverage retailer media networks, digital platforms, in-store activations, and promotional programs to drive visibility, conversion, and rate of sale.
• Commercial Planning & Forecasting:
  • Own forecasting, budgeting, and promotional investment planning to ensure strong commercial delivery and profitable growth.
  • Manage customer P&Ls and ensure all activity aligns with internal sales and margin objectives.
• Cross-Functional Leadership:
  • Partner closely with marketing, supply chain, finance, and product teams to ensure seamless execution and operational excellence.
  • Act as the voice of the Australian market internally, influencing broader international growth strategies.

Qualifications

• 7+ years of FMCG account management or commercial leadership experience, ideally within health, beauty, personal care, or adjacent categories.
• Proven experience managing major Australian retailers including Coles, Woolworths, and Chemist Warehouse.
• Strong understanding of the Australian health & beauty retail landscape, including category dynamics, shopper behaviour, and retailer expectations.
• Deep experience in retail media, shopper marketing, and omnichannel retail activation strategies.
• Demonstrated success in scaling brands, launching new categories, and driving sustainable commercial growth.
• Strong commercial acumen with experience managing customer P&Ls, forecasting, and promotional investment.
• Excellent negotiation, relationship management, and influencing skills.
• Entrepreneurial mindset with the ability to operate effectively in a high-growth, fast-moving environment.
• Highly organised with strong project management and cross-functional leadership capabilities.
• Degree educated or equivalent commercial experience.

Benefits

• Competitive salary in a growth-focused & collaborative team environment.
• Medical, dental, and vision insurance.
• 401k with Squatch match.
• PTO.
• Healthy snacks and frequent company events.
• Free products.