[Hiring] Renewal Manager @Wiz, Inc.

Role Description

Working closely with Wiz's broader Sales and Customer Success teams, our Renewal Managers play a critical role in Wiz's customer retention and expansion strategy. Wiz is looking for a Renewal Manager who is motivated, collaborative, and process-oriented to secure up-for-renewal dollars and mitigate renewal risk. Ideal candidates will exhibit a high level of business and sales acumen while maintaining a customer-first approach.

What You’ll Do

• Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
• Achieve or exceed quarterly revenue goals - retention, growth, and term extension of existing customer contracts.
• Partner with Customer Success to assess customer health and drive the appropriate renewal strategy.
• Maintain and report an accurate forecast of renewals within assigned book.
• Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale.
• Escalate whenever appropriate to help resolve customer concerns.
• Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals.
• Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities.
• Collaborate cross-functionally with Legal and Deals Desk as applicable.
• Recommend and contribute to process improvements.

Qualifications

• 2-5 years of related cybersecurity and renewals experience.
• Ability to work independently and as part of a team.
• High collaborative with ability to succeed in an entrepreneurial environment.
• Proven track record of success and over-achievement of renewal quota in previous positions.
• Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility.
• Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience.
• Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero.
• Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement.

Benefits

• Medical, dental and vision insurance.
• Home Office Setup reimbursement.
• Flexible Spending Accounts.
• Monthly Connectivity reimbursement.
• Employee Assistance Program (EAP).
• Short- and Long-term Disability Insurance.
• Life & Accident Insurance.
• 401(k) Retirement Savings Plan (with employer match).
• Flexible paid time off + 11 paid holidays.
• Paid leave programs, including parental, pregnancy health, medical and bereavement leave.

Compensation

Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills, and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process. This role may also include incentive compensation. The annual base salary range for this full-time position is listed below.

• US Base Pay Range: $85,400 — $94,500 USD.

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

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