[Hiring] Renewal Account Manager @Qlik

Role Description

Join Qlik's Customer Success Organization as a Renewal Account Manager and play a pivotal role in driving the renewal sales of our Qlik subscription software. In this cross-functional position, you'll collaborate directly with customers, ensuring a favorable experience, mitigating risks, and contributing to ARR growth.

What makes this role interesting?

• Lead the renewal sales cycle, driving growth and exceptional renewal rates through Qlik’s value-driven proposition.
• Develop successful relationships with existing customers and partners, leveraging data to inform decisions and optimize outcomes.
• Collaborate cross-functionally with Sales, Customer Success, and other teams to deliver a cohesive customer experience.
• Identify and mitigate risks, drive upsell/cross-sell opportunities, and maintain accurate forecasts to achieve and exceed goals.

Here’s how you’ll be making an impact:

• Drive ARR growth and exceptional renewal rates, contributing significantly to Qlik’s corporate strategy for NRR Growth.
• Foster strong customer relationships and loyalty through exceptional service and value-driven solutions.
• Utilize analytical insights to drive informed decisions and proactively address customer needs and risks.
• Play a key role in optimizing the renewal sales process, contributing to revenue growth and customer satisfaction.

Qualifications

• Bachelor's degree or equivalent experience required.
• 5-7 years of experience in renewal sales, account management, or similar roles, with a strong track record of exceeding quotas and KPIs.
• Experience in negotiating enterprise contracts, driving value through solutions, and leveraging financial and contractual levers.
• Highly analytical and organized, with proficiency in Microsoft Excel and Salesforce.
• Exceptional communication and negotiation skills, with a talent for influencing and resolving conflicts.
• A proactive mindset, with a passion for learning, problem-solving, and driving continuous improvement.
• Fluent English.

Requirements

• Location: East Coast USA preferred.
• Remote work option available.

Benefits

• Base salary range: $62,000 USD MIN – $82,000 USD MAX per year.
• Variable commission: $18,000 USD MIN - $22,500 USD MAX subject to meeting targets.
• Comprehensive benefits including medical, dental, and vision coverage.
• Life and AD&D, short and long-term disability coverage.
• Paid time off and paid parental/maternity leave.
• Participation in a 401(k) program with company match.
• Additional voluntary benefits.