Role Description
As a Regional Sales Manager, you will be responsible to lead the execution of Unilever Food Solutions Customer engagement strategy offline & online with Operators and Trade Partner customers to deliver business growth targets i.e. Turnover, Reach & Penetration. You will:
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Lead, coach and develop a Customer Development team
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Accountable for leading your team to deliver business target for the assigned Region for Independent Operators, Chains, and Trade Partners
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Full execution of UFS Annual Operating Plan and quarterly initiatives
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Lead and train team to expand reach to Regional Restaurant Chains (50 units)
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Manage Small Regional Chain accounts and develop sales opportunities at each customer
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Cultivate relationships with key tier 2 and 3 distributors to better promote Unilever Food Solutionβs products
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Instill team commitment to lead management as a primary driver of business growth
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Develop business across all field channels within commercial and non-commercial segments
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Lead and train team to partner with restaurant executives and chefs to develop and grow their business
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Lead and train team to partner with Distributor Partners to accelerate their market growth through training & collaborating with their Sales teams and executing marketing programs
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Winning customers across all channels with the appropriate level of trade and resources
Trade Distributor Customer:
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Lead the implementation of the Contact Matrix for Key Trade customers with a Squad approach (where possible) for more effective customer management
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Develop and execute Joint Business Planning (JBPs) with Selected Trade partners including Trade Term agreement, Sell out activities and DSRs & Trade team engagement & KPIs (Sell-out, Reach, Penetration, eCom, Digital Reach etc)
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Engage trade customers to gain alignment for Secondary Sales Data (SSD) partnerships with proof of value addition i.e. Traffic generation towards Trade Webshop via UFS campaigns
Independent Operators & Chains:
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Coach and develop team to Build & Nurture relationships with Key Chain Customers & Independent Operators & Implement Contact Matrix with a triangle model approach
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Drive Independent Operator & Chain customers engagement as per defined contact strategy i.e. 80% virtual, 20% F2F via Customer Relationship Management. Use data driven recommendations for reach & Penetration
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Conduct Virtual Sampling, Ideation, Cooking Demo using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into existing dishes
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Implement and execute Customer Business Plan with selected key Chains customers
Digital, Data & eCom:
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Accountable for Implementation and execution of all UFS digital tools within Territory/Area
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Continuously enrich UFS customer data for more personalized campaigning
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Follow up on Leads (based on Marketo Leads scoring & Targeting Model) for 100 engagement & KPI delivery
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Drive customer digital engagement for UFS Digital platforms & Campaigns (UFS.Com, UFS Academy, Social Media engagement, UFS webinars)
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Drive digital buying behavior via ecommerce platforms (Webshop/trade Partner Webshop/pure players)
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Lead category approach for Trade web shop for UFS business growth via joint campaigning with DT marketing & trade teams
Qualifications
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6+ years of working experience in the foodservice industry with proven track record in sales, preferably in the Foodservice Industry
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Understanding / experience of use of Digital & Social media in selling
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Passion for Food and the OOH industry a plus
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Industry knowledge for Trade Customers
Requirements
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Strategic Selling skills
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Impactful Virtual Customer Engagement
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Full understanding of all Customers & UFS Product solutions
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Business Insights to Activation Solution Selling
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Familiarity of UFS CD Cycle
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Customer Business Planning & Win & Retail
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Chefman-ship
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Commercial Skills
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Negotiation Skills
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Digital & IT skills Including eCom, Salesforce, Marketo
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Data & Analytical Skills - Ability to use data driven insights for execution
Benefits
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Health insurance (including prescription drug, dental, and vision coverage)
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Retirement savings benefits
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Life insurance and disability benefits
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Parental leave
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Sick leave
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Paid vacation and holidays
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Access to numerous voluntary benefits