[Hiring] Regional Director, Summer Work and Travel @CIEE

Role Description

As Regional Director, you will lead an on-the-ground team focused on aggressive placement growth and gold-standard support of hosts, participants, and community members in a defined community or group of communities. The team’s mission is to drive host employer job sales that result in multi-program placements; secure host families to house SWT participants working with employers that do not have housing available; as well as creating and deploying community events that provide value to hosts.

• Own the annual growth plan for the Cape Cod territory, setting regional targets for host retention, placements, and new business.
• Provide sales leadership by managing a team responsible for selling to new hosts, renewing and growing existing host relationships, and sourcing host families within a defined territory.
• Launch CIEE's Summer Work and Travel Host Family Recruitment initiative, leading the team in recruiting local families to host participants.
• Set individualized sales goals and pipeline targets for team members and provide active and agile coaching to ensure seasonal goals are exceeded.
• Recruit, hire, and onboard regional staff, building a high-performing field team and a bench of future leaders.
• Create outreach strategies to engage new hosts and renew existing relationships.
• Develop and deploy a cadence of host-centric community events aimed at providing value and maximizing sales.
• Provide gold-standard account management to host accounts in your region by building long-term relationships, ensuring the team is delivering on commitments, and identifying opportunities for growth and retention.
• Serve as CIEE's senior representative in the region, leading executive-level relationships with the largest host accounts and building partnerships with chambers of commerce, community organizations, and housing partners.
• Constantly track and consistently report sales and placement results, adjusting tactics rapidly to ensure success.
• Manage the regional budget and resources, making investment decisions on events, staffing, and outreach based on return and growth potential.
• Consult with hosts on hiring strategies and provide expert guidance to maximize placement results.
• Work cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and program quality.
• Ensure a gold-standard experience for all stakeholders through proactive communication and support, measured by NPS results.

Qualifications

• Bachelor's degree required.
• A minimum of 7-10 years of previous sales success required; B2B and human capital solutions preferred.
• A minimum of 5 years of people management experience preferred.
• Ability to draw conclusions and create strategy based on metrics.
• Strong verbal and written communication skills are required.
• Strong organizational skills with attention to detail required.
• Proactive and preference for working in a fast-paced environment.
• Ability to work with remote field staff.
• Ability to investigate and analyze information to draw conclusions and solve problems efficiently.
• Energetic, personable, goal, and team-oriented.
• Tolerance for ambiguity and a sense of humor.
• Technology proficiency required — experience with Salesforce, Microsoft Suite, Teams, preferred.
• Innovative, creative, and flexible to a changing environment.
• A passion for CIEE's mission and global exchange!

Requirements

• Location: Cape Cod, Massachusetts.
• Compensation: $90,000 base salary plus 30% sales incentive.

Benefits

• Paid time off and Parental leave.
• Gym Reimbursement Program.
• Employee Assistance Program.
• Short-term & Long-term Disability.
• 6 floating Fridays (based on our eligibility rules).
• CIEE Study Abroad programs.
• 403(b) Retirement Plan with employer contribution.
• Insurance Coverage (life, travel, medical, dental and vision).
• Flexible Spending Accounts/Health Savings Account (medical and dependent).
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness).