[Hiring] Regional Director, Sales @Medallia

Role Description

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We empower exceptional people to create extraordinary experiences together.

About Our Sales Team:

• Focused on driving sustainable revenue growth by connecting large organizations with innovative customer experience solutions.
• Build strategic relationships with global enterprise clients.
• Deeply understand internal and external experiences and challenges.
• Deliver tailored CX/EX technologies and services.
• Success defined by closing high-value deals, expanding enterprise accounts, and positioning as a trusted CX/EX partner.
• Create a legendary team and establish a reputation for sales excellence, career growth, and fun.

Responsibilities:

• Lead a team of Enterprise and Strategic Account Executives focused on expanding Medallia's footprint.
• Support Account Executives in developing and executing strategies for expanding existing accounts.
• Own, drive, and accurately forecast new software bookings, retention, and upsell/cross-sell opportunities.
• Define territory strategies, account lists, and quota expectations.
• Attract, recruit, and hire Account Executives to build a high-performing team.
• Inspire, develop, and retain high-performers.
• Partner with key members of the Sales Ecosystem.
• Build and execute relationships and go-to-market strategies with key Medallia Partners.
• Partner internally with Sales and Ecosystem Leadership, Sales Operations, and Marketing.
• Work with your Area Vice President and sales leadership team to set the vision, strategy, and tone for your region.

Qualifications

• 3+ years as a first-tier leader of a high-performing enterprise software sales team owning large Enterprise accounts.
• 5+ years as a top-performing individual contributor in an enterprise software account management or field sales role.
• Demonstrated experience consistently exceeding quota in an enterprise sales organization.

Requirements

• Strongly Preferred: Previous experience/knowledge of the Customer Experience Management space and/or Contact Center space.
• Demonstrated experience building and maintaining C-suite relationships.
• Track record of inspiring and developing high-performing account management and sales professionals.
• Understanding of transaction structure best practices and ability to work with revenue recognition to build creative and complex deal structures.

Benefits

• Annual base salary range: $162,000 - $210,000 (commission-eligible).
• Competitive health and wellness benefits, including medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance.
• Statutory leaves, paid parental leave, and paid holidays.

Company Description

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal-opportunity workplace and is an affirmative-action employer.