[Hiring] Regional Director Northeast @CareDx

Role Description

The Region Director (RD) is a senior commercial leadership role with full accountability for scaling performance, talent, and operating discipline across a growing, multi-state region. This role requires a leader with deep oncology diagnostics experience, proven success leading teams through expansion and change, and the ability to drive adoption across multidisciplinary oncology care teams, including Otolaryngology (Head & Neck Surgeons), Medical Oncology, Radiation Oncology, and Colorectal Surgeons.

Region Directors are expected to operate as enterprise leaders, owning results, developing people, enforcing standards, and serving as a direct extension of the national commercial strategy.

Job Responsibilities

• Lead and support the Commercial organization by driving regional performance, developing talent, and ensuring disciplined execution across a growing, multi-state territory.
• Own regional performance and accountability across a growing sales organization.
• Translate national strategy into clear regional priorities, execution plans, and expectations.
• Drive disciplined execution through regular performance reviews, pipeline inspection, and forecast rigor.
• Ensure consistent adoption of selling best practices across both legacy and newly onboarded representatives.
• Lead teams selling a complex oncology diagnostic into Otolaryngologists, Medical Oncologists, Radiation Oncologists, and Colorectal Surgeons across academic and community settings.
• Set the standard for sales excellence by modeling strong selling skills, deep clinical acumen, and effective engagement with KOLs and multidisciplinary HCP stakeholders.
• Demonstrate expert-level understanding of the oncology macroenvironment, including tumor boards, multidisciplinary care teams, referral pathways, and institutional decision-making dynamics.
• Coach and enable sales representatives on navigating tumor boards, care pathways, and multidisciplinary clinical conversations with confidence and credibility.
• Leverage advanced sales analytics and CRM platforms (e.g., SFDC, Tableau) to partner with the sales team in identifying major and incremental growth opportunities within accounts and Centers of Excellence.
• Ensure strong clinical fluency and compliant positioning of NavDx®, aligning messaging with evolving standards of care and cross-functional stakeholder needs.
• Spend meaningful time in the field coaching through live customer interactions.
• Deliver timely written field summaries following field visits to reinforce expectations, strengths, gaps, and action plans.
• Set clear performance standards and address underperformance decisively and constructively.
• Develop and execute Individual Development Plans (IDPs) aligned to both near-term results and long-term growth.
• Identify, develop, and retain top talent as the organization scales.
• Play an active role in hiring, onboarding, and ramping up new sales representatives.
• Build bench strength and succession plans for future leadership roles.
• Partner with Sales Training to reinforce onboarding, advanced training, and ongoing skill development.
• Partner closely with Commercial Operations, Sales Training, Marketing, Medical Affairs, Market Access, Business Operations, and Human Resources.
• Provide structured, data-driven feedback from the field to inform strategy, prioritization, and resource allocation.
• Represent regional insights and performance in leadership forums with clarity and credibility.
• Ensure best-in-class CRM (Salesforce) usage, call documentation, and pipeline hygiene.
• Drive forecast accuracy and proactive risk identification.
• Reinforce standardized processes as the organization scales, without slowing execution.
• Promote consistent compliance with internal standards and operating guidelines to enable efficient, scalable growth.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 8+ years of experience in oncology and diagnostics sales.
• 3+ years of direct people leadership experience managing field sales teams.
• Demonstrated experience working with ENT / Head & Neck Surgery, Medical Oncology, Radiation Oncology, and/or Colorectal Surgery.
• Proven success leading teams through growth, expansion, and change.
• Strong coaching mindset with a documented track record of developing high-performing sellers.
• Operationally rigorous, data-driven, and comfortable managing complexity.
• Willingness to travel extensively within the region (50–70%).

Role Competencies

• Healthcare Market Understanding: Anticipates the potential business implications of an evolving healthcare marketplace and identifies new opportunities for growth.
• Business & Territory Planning: Aligns market and customer needs and insights with CareDx products, solutions, and services to develop strategic action plans.
• Analytics and Insight Generation: Leverages many sources of complex business and customer data to generate insights, identify market trends and opportunities, and inform decision making.
• Account Management: Develops a deep understanding of customer needs and aligns them with CareDx products, solutions, and services to attain mutually beneficial outcomes.
• Consultative Selling Agility: Applies selling skills to understand and meet customer needs and ensure sales execution is compliant and strategically aligned with business objectives to maximize sales results.
• Leading Through Influence: Builds alignment and mobilizes cross-functional stakeholders without direct authority to advance strategic priorities, overcome barriers, and achieve shared business and customer outcomes.

Benefits

• Competitive base salary and incentive compensation.
• Health and welfare benefits, including a gym reimbursement program.
• 401(k) savings plan match.
• Employee Stock Purchase Plan.
• Pre-tax commuter benefits.
• Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for organ or bone marrow donation.

Additional Details

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer-vets/disabled, and participates in the E-Verify program.

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.