[Hiring] Regional Business Manager - Coffee Sales @Nestle Operational Services Worldwide SA

Role Description

The Regional Business Manager – Coffee Sales Lead is responsible for driving operator sales of the Nestlé Professional Solutions beverage portfolio, with a primary focus on our iconic Starbucks branded products, alongside Seattle’s Best, Teavana, Vitality, Nescafé, and Coffee-mate. This role will support customers in the Western Pennsylvania market, with a preferred home-base in Pittsburg, PA.

This is a remote-based role with an expected travel requirement of 40% or more, based on client and business needs.

• Drive operator sales growth by identifying and securing net new business within the assigned territory.
• Acquire additional venues/outlets within existing accounts through proactive pipeline management, ensuring opportunities across all sales stages.
• Effectively utilize Salesforce and C4C to manage growth opportunities, customer events, and forecasting.
• Lead joint business planning and business reviews to strengthen partnerships and meet contractual service levels.
• Negotiate and execute contracts that are profitable and aligned with Nestlé Professional’s business strategy.
• Partner with internal operations to ensure smooth execution of onboarding, training, and installation for new venues.
• Promote compliance with brand stewardship and manage quality assurance activities within the territory.
• Sell seasonal and innovation programs to drive incremental growth.
• Maintain strong distributor relationships and provide guidance on sales opportunities and product stocking.
• Provide accurate sales forecasts and maintain detailed visibility into pipeline health.
• Exhibit an entrepreneurial mindset to identify and pursue incremental growth opportunities.
• Launch new products effectively, using established tools and best practices.
• Communicate regularly with internal partners to ensure alignment across all business facets.

Qualifications

• Minimum 6+ years of direct outside sales, B2B, or business development experience.
• Proven track record in new business development and customer retention.
• 5+ years negotiating complex contracts and agreements, with strong financial acumen and P&L awareness.
• Deep understanding of foodservice, hospitality, or beverage industry, with emphasis on premium branded products like Starbucks®.
• Expertise in pipeline management tools and CRM systems (e.g., Salesforce).
• Strong executive presence, with excellent communication and presentation skills.
• Experience building customer-facing business plans and proposals.
• Collaborative mindset and ability to work cross-functionally across operations, marketing, and finance.
• Familiarity with key industry segments, including: Business & Industry, College & University, Healthcare, Lodging, Military, Travel, Retail, and Grocery.

Benefits

• Inclusive workplace environment.
• Recognition of skills gained from military service.
• Commitment to hiring individuals with disabilities.

Company Description

The Nestlé Professional Solutions at Nestlé USA leverages its position as the world's largest food and beverage company to bring brands that you enjoy in your home, to other areas of your life such as the workplace, restaurants, hotels, and your neighborhood College or University. Our portfolio of products and solutions includes beloved brands such as Stouffer's, Coffee mate, Nescafé, and Starbucks.

With our extensive networks and industry knowledge, we offer unparalleled support and guidance to foodservice operators, ensuring their success in a competitive market. We strive to contribute to a healthier future by providing the finest ingredients and operational knowledge to every type of foodservice operation. The strength of our trusted brands is supported by a team of skilled professionals who are dedicated to deepening their industry experience.

Our employees thrive on opportunities to grow and develop within the food-service industry, ensuring that we are always at the forefront of industry trends and innovations.