[Hiring] Public Safety Account Manager @MALLORY SAFETY AND SUPPLY LLC

Role Description

As an Account Manager on the Government team, you will grow Mallory's business with public safety and public sector agencies, with the OMNIA Partners contract as the primary vehicle. You will open new agencies, expand existing ones across departments, and move quotes through to closed orders, working closely with our Public Safety customer service team, our vendors and the OMNIA Partners field team.

This is an inside seat with a hunting component. Success here comes from outcomes: opportunities created, pipeline built, quotes won and profit earned. Activity is how you get there, not what we measure you on. Dependent on performance, the role offers career development.

How You Will Make an Impact

• Open new agencies and expand existing ones through outbound calls, email, virtual meetings and targeted outreach to chiefs, sheriffs, command staff, purchasing officers and procurement departments.
• Present the OMNIA Partners contract to agencies that have not used it, including walking procurement and legal staff through eligibility, how the cooperative contract satisfies competitive solicitation requirements, and how to set up their account.
• Grow across departments within a city or county (police, fire, corrections, public works, utilities, parks, emergency management), where each department often buys separately.
• Respond quickly and accurately to quote requests, RFQs and informal bids, and know when a formal bid is worth chasing.
• Help agencies spend grant funding (AFG, SAFER, UASI, State Homeland Security and similar) on schedule by putting complete quotes and documentation in front of them.
• Consolidate large lists of agency requirements across multiple manufacturers into one contract and one order.
• Work with manufacturer partners to bring in samples, demos, product training and pricing support for agency evaluations.
• Keep Dynamics CRM current: accounts, contacts, opportunities and next steps.
• Support contract compliance, including accurate pricing, sales reporting and OMNIA administrative requirements.
• Work alongside OMNIA Partners field representatives and Mallory's outside sales team to pursue agencies together.
• Stay current on public safety products, procurement trends, funding programs and competitor activity.

Qualifications

• 2+ years of sales experience selling to government or public sector buyers.
• Experience selling to law enforcement, fire/EMS or other public safety agencies, or selling safety/PPE products.
• Working knowledge of public procurement: RFQs, formal bids, purchase orders, sole source, and how agencies fund purchases.
• Comfort with high-volume outbound prospecting and the rejection that comes with it.
• Strong written and verbal communication; quotes and emails that are fast, accurate and clear.
• Self-discipline to hold a number and manage your own day, including working remotely.
• Ability to work independently and as part of a team.
• Proficiency with a CRM and Microsoft Office.
• Experience selling through cooperative purchasing contracts (OMNIA Partners, Sourcewell, TIPS, NASPO ValuePoint, state contracts, GSA).
• Experience with law enforcement, fire or emergency response products or end users.
• Familiarity with government grant programs and grant-driven purchasing timelines.
• Experience with bid portals and tools such as Bonfire, BidNet, OpenGov, SAM.gov or GovSpend.
• Background as a first responder, in public safety administration, or in government procurement.
• Knowledge of Mallory's product categories, including fall protection and rescue, gas detection, respiratory and SCBA, and duty gear.

Benefits

• Medical, Dental, and Vision Insurance.
• 401(k) with an employer match program.
• Employer-paid Long Term Disability.
• Voluntary Term Life, Accident, and Disability Insurance.
• Employee Assistance Program with added benefits such as financial wellness and planning.
• Unlimited paid time off.
• 7 paid holidays throughout the year.
• Yearly appraisal and bi-annual reviews.
• Employee discounts and Mallory swag.
• Certifications and continued job development opportunities.
• Opportunities for promotion and growth.
• Fully remote, work from home.
• A positive company culture. Check out our website for more on The Mallory Way.