[Hiring] Program Manager - Sales Training and Development @Abbott

Role Description

The Program Manager - Sales Training is responsible for facilitating, managing, and continuously evolving sales training programs that enable seller readiness and performance. This role oversees the maintenance and enhancement of training content, supports sales training initiatives across the organization, coordinates program delivery, and ensures learning experiences remain aligned with business priorities, product updates, and sales skill development needs. The position requires strong program management, stakeholder engagement, communication, and training operations expertise to drive effective and scalable sales enablement outcomes.

• Training Delivery: Facilitate training sessions, workshops, role-plays, and meetings for sales personnel at various levels.
• Improvement: Monitor and evaluate the effectiveness of training programs and make necessary adjustments for improvement. Collect and incorporate feedback from trainees and sales leadership to continually improve training programs.
• Needs Assessment: Conduct an assessment to identify training needs and skill gaps within the sales team. Collaborate with sales leadership to understand business objectives and tailor training programs accordingly.
• Curriculum Development: Design and develop structured training curricula that align with company sales goals and objectives.
• Content Creation: Create training materials, including presentations, manuals, SOPs, e-learning modules, and role-plays relevant to training objectives. Ensure all content is current, relevant, and engaging for all participants.
• Evaluation: Develop and utilize assessment tools to evaluate the effectiveness of training and learners’ comprehension.
• Collaboration: Work closely with cross-functional partners to ensure training alignment with the overall business strategy.
• Resource Management: Manage training resources, including materials, products, and budgets.
• Compliance and Standards: Ensure that all training materials, presentations, and educational content are prepared in compliance with medical, legal, and regulatory standards.
• Coaching: Provide coaching and support to sales representatives to reinforce training concepts and enhance individual performance.

Qualifications

• Bachelor’s degree
• Minimum 4 years of experience in training or in related medical device area

Requirements

• 5+ years of experience in sales, sales training, sales management, or other related roles
• Experience in curriculum development, instructional design, or other related roles
• Strong understanding of sales processes, methodologies, and tools
• Knowledge of medical devices and healthcare industry standards
• Strong project management and organizational skills
• Excellent communication, presentation, and interpersonal skills
• Ability to develop and deliver engaging training materials
• Knowledge of adult learning principles
• Knowledge of the MLR review process
• Familiarity with Learning Management Systems (LMS) and training software is a plus

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.