[Hiring] Professional Services Pre-Sales Specialist @Thales

Role Description

As the world leader in digital security, Thales provides through its Cyber Security Products (CSP) business line data protection solutions and access management solutions to customers. These solutions protect customer data and intellectual property and provide secure access to applications and data.

Within this business line, the Cybersecurity Pre-Sales specialist is responsible for:

• Acting as a business driver and proposing new offers and services.
• Building customer offers related to PS opportunities.
• Proposing and adapting PS offers to local market needs and expectations to secure business growth.
• Forecasting the PS activity in the region and anticipating any resources or skills gap.
• Preparing and conducting webinars for Sales and Sales Engineering teams about PS offers.

The Pre-Sales Specialist has a key role in building trusted relationships with customers and sales, to develop the business, leveraging PS capabilities. A strong customer and business-oriented mindset is expected for the position, to permanently adapt our offers with a fast-moving demand.

The Pre-Sales specialist also has a central role in building the revenue forecast for PS and securing the revenue in close collaboration with the Delivery team.

Responsibilities:

• Manage PS opportunities to deliver services Pre-Sales mainly in EMEA.
• Monitor thoroughly opportunities pipeline and take proactive actions to ensure the Delivery team is sized, prepared, and skilled to deliver these future projects.
• Proactively adapt existing offers or propose new services to fit business needs and expectations.
• Responsible for securing the PS revenue of opportunities, in close collaboration with the Delivery team.
• Contribute with CSP Pre-Sales to the initial design of the solution proposed to the customer. Validate final design to have it endorsed by the PS team for delivery.
• Determine the appropriate services offerings for each opportunity, based on customer budget. Define a good and adapted offer.
• Assist the sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to deployment approach, timeline, and deliverables.
• Lead internal project team meetings and meetings with the customer in the pre-sales phase and in handover meetings to the delivery team.
• Manage opportunities in Salesforce. Maintain the status accurately before transferring opportunity to the Delivery phase.

Qualifications

• BS in Engineering, Computer Science, Management or equivalent.
• MBA preferred.
• A minimum of 10 years prior related work experience in professional services, ideally IT security.
• Extensive demonstrable relevant experience in professional services, pre-sales, or customer support operations.
• Experience in working with technical teams (system integration, implementation, solutions delivery) and in project management (>5 years).

Requirements

• This role requires Security Clearance (SC) or eligibility for SC.
• It would be advantageous if currently held; however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.
• To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.

Benefits

• Private medical insurance.
• Buying or selling annual leave.
• Cycle to work schemes.
• Employee discounts.
• Paid volunteering day.
• Stocks and shares.
• Annual bonus.
• Much more depending on the role.