Role Description
The Production Print Executive (PPE) is directly responsible for selling the full suite of Ricoh's solutions portfolio, Hardware, Software and Professional Services to both Graphic Communications / Commercial Print accounts and Enterprise accounts. The PPE will sell into a pre-defined account base consisting of both medium and large commercial print, direct mail, fulfillment centers and graphic arts accounts as well as corporate Enterprise accounts. To be successful the PPE must be focused to growing Ricoh market share within the assigned geographic territory.
-
Responsible for spearheading RICOH's penetration and expansion in assigned geographic territory and accounts.
-
Develop a targeted customer strategy that includes customer segmentation, customer awareness activities, and establishing customer relationships.
-
Win new business by aligning customer's business goals and objectives with Ricoh's Solutions portfolio.
-
Develop strategies to penetrate ZBA (zero base account) opportunities, including reference selling.
-
Manage, protect, and develop territory base by analyzing and developing solutions for new and existing customer business communication requirements.
-
Acquire and grow client base by selling incremental solutions and services within new base accounts.
-
Meet or exceed gross profit expectations within assigned territory.
-
Prepare and present benchmark demonstrations, proposals, and value propositions within account assignment.
-
Retain and grow current client base by selling incremental solutions and services within base accounts.
-
Take ownership for the resolution of any ongoing issues within an account.
-
Maintain records of all account activity within Ricoh provided sales database and CRM tool.
-
Perform other duties as assigned.
Qualifications
-
4-year college degree or equivalent experience in a related field.
-
Minimum of five (5) years business to business sales experience with 2 years of advanced selling assignments.
-
Minimum of two (2) years Digital Printing and Solutions sales experience.
-
Minimum of 5-7 years successful track record in capital equipment sales in the Digital Printing Solutions and/or Graphic Communications Industry is preferred.
Requirements
-
Demonstrated skill in the development of new business markets and opportunities.
-
Comprehensive knowledge of the graphics arts, print for pay and commercial print industries.
-
In depth knowledge of technology, connectivity and selling complex solutions.
-
In depth knowledge of sales methodologies and processes.
-
Strong negotiation, written and oral communication and presentation skills.
-
Strong interpersonal, time management and self-motivational skills.
-
Demonstrated ability to successfully work with diverse teams.
-
Demonstrated ability to develop and foster key relationships with contacts outside of the sales function.
-
Ability to communicate with multiple levels of personnel within an account.
-
Ability to successfully manage order, delivery and implementation process.
-
Proficient computer skills (e.g., Microsoft Office Suite).
Working Conditions, Mental and Physical Demands
-
Typically works in an office environment with adequate lighting and ventilation.
-
Work has cyclical stress due to frequent goals and deadlines.
-
Minor physical effort is required, which may involve long periods of walking, standing, bending, reaching, stretching, climbing, lifting or carrying objects that typically weigh less than 10 lbs.
-
Requires moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, etc.).
-
Requires daily customer site visits whose facilities may or may not be accessible by public transportation.
-
May require overnight travel depending on territory assigned.
Benefits
-
Choose from a broad selection of medical, dental, life, and disability insurance options.
-
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
-
Augment your education with team member tuition assistance programs.
-
Enjoy paid vacation time and paid holidays annually.
-
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.