[Hiring] Production Manager @Hilltop Holdings

Role Description

Under the direction of the Branch Manager, directs the sales team within a specific branch office, to ensure quality loan production via market and loan representative development. Also markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Performs office or non-manual work directly related to the management or general business operations of PrimeLending and its customers.

• Evaluates PrimeLending’s and other loan products and services and determines which financial products best meet the customer’s needs and financial circumstances.
• Establishes and maintains relationships with realtors, bank officers, builders and new home sales representatives in order to develop and retain existing business; and by visiting subdivisions as required.
• Markets and promotes PrimeLending’s financial products.
• In partnership with the Branch Manager, recruits, hires and trains qualified loan officers and directs training programs relative to sales techniques, product and technical requirements.
• In conjunction with the Branch Manager and Operations Manager ensures that all loans are saleable and deliverable according to Agency, Corporate Broker, and Company guidelines.
• Develops and implements sales strategies, forecasting and reports as necessary.
• Monitors loan pricing and other competitive factors to effectively compete in the market place.
• Assists in the development of builder/broker contacts for the benefit of the sales staff.
• Maintains a professional image and adheres to standards consistent with company policies and procedures.
• Plans staffing levels; works with Sales Production Recruiters to recruit, interview, select, hire employees.
• Provides oversight and direction in the operating unit(s) in accordance with the organization’s policies and procedures; delegates responsibilities appropriately expecting accountability.
• Coaches, mentors and develops staff, providing career development planning and opportunities.
• Leads employees to meet organization’s expectations for productivity, quality and goal accomplishment.
• Provides effective performance feedback.
• Manages the overall operational, budgetary, and financial responsibilities and activities of the department.
• Plans/allocates resources to effectively staff and accomplish the work to meet productivity and quality goals.
• Makes business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.
• Reviews performance data to monitor and measure productivity, goal achievement, and overall effectiveness.
• Maintains communication with internal and external contacts (including senior leadership levels) as necessary to ensure expectations and timelines are met.
• Other functions as needed.

Qualifications

• Bachelor’s Degree in Marketing or business related field, preferred; appropriate State license, if required.
• A minimum of 3-5 years loan officer experience and a minimum of 3 years of management experience.
• Valid driver’s license and current automobile liability insurance.
• Demonstrated ability to manage all phases of residential mortgage origination.
• Demonstrated ability to interact with regional and corporate departments, to lead, direct and motivate a successful sales team of professionals, and to recruit and hire mortgage professionals.
• Demonstrated judgment and decision making ability.
• Excellent and effective presentation and communication skills, both verbal and written.
• An ability to quickly assess and process large amounts of information accurately.
• Stays informed of trends and developments in real estate market and competitive environment, as well as, changes in rules and regulations pertaining to both private and government insured mortgages.
• Ability to work flexible hours.
• Some travel required.
• Must be active in the community and in job-related organizations to enhance the network of beneficial contacts.
• Ability to adjust to the changing mortgage environment.

Benefits

• PrimeLending, a PlainsCapital Company®, is a people-first company on a mission to make the home loan process simple and stress-free.
• Known for having an empowering, supportive culture, PrimeLending is a place where each individual has an important voice, can be themselves and thrives.
• 96% customer satisfaction rating.
• 4.9 national average star rating on Google.
• 22,000+ five star Zillow reviews.

Company Description

Established in 1986, PrimeLending is part of Hilltop Holdings Inc. (NYSE: HTH), a diverse financial services company. PrimeLending is recognized for its award-winning culture and has received multiple accolades including:

• #7 2023 Energage Top Workplaces in the USA
• #11 2023 Energage Top Workplaces in Financial Services
• Top 25 2023 Fortune Best Workplaces for Women™
• Top 25 2023 Fortune Best Workplaces in Financial Services™
• Top 50 2023 Fortune Best Workplaces for Millennials™
• #11 2023 Fortune Best Workplaces in Texas™
• #7 2023 Dallas Morning News Top Workplaces