[Hiring] Premier Account Executive @Omilia

Role Description

The Premier Account Executive, NAM is a senior individual contributor responsible for driving new logo and expansion revenue across Omilia's Premier accounts in North America. The role owns the full sales cycle — from prospecting and qualification through to commercial close — targeting large, high-value enterprise organisations deploying contact centre AI and conversational automation. Success is measured by new logo ARR, pipeline coverage, win rate, and the quality of strategic relationships built across the North American Premier account base.

Qualifications

• Minimum 6 years of enterprise software sales experience, with at least 3 years selling SaaS, CCaaS, conversational AI, or adjacent technology into large North American enterprise accounts.
• Demonstrated track record of achieving or exceeding new logo ARR targets.
• Deep familiarity with the North American enterprise sales environment.
• Ability to assess technical feasibility and business value independently.
• Proficiency in leading proposals, RFP responses, technical presentations, and product demonstrations.
• Strong commercial acumen.
• Excellent communication skills.
• Proficiency with Salesforce CRM and structured sales methodologies (MEDDIC/MEDDPICC or equivalent).
• Willingness to travel up to 20% including overnight.
• Bachelor's degree in Business, Engineering, Computer Science, or a related discipline.

Requirements

• Own and deliver new logo ARR and expansion revenue targets for assigned Premier accounts across North America.
• Build and maintain a healthy, accurately forecasted pipeline.
• Develop and execute a territory plan for assigned Premier accounts.
• Serve as Omilia's senior commercial representative and trusted technical advisor for Premier accounts.
• Protect Omilia's commercial interests by rigorously qualifying opportunities.
• Act as the primary source of Premier account market intelligence.
• Develop and execute a structured territory plan for assigned North American Premier accounts.
• Lead the full enterprise sales cycle for Premier account opportunities.
• Lead the preparation and delivery of proposals, RFP responses, technical presentations, and product demonstrations.
• Proactively identify customer needs and build compelling business cases.
• Facilitate a seamless pre-sales to implementation transition.
• Partner with Solution Consultants to scope and position technically credible solutions.
• Manage complex, multi-stakeholder deal cycles.
• Build and sustain strong, long-term relationships with executive, financial, and technical stakeholders at Premier accounts.
• Represent Omilia at key North American industry events and conferences.
• Maintain current knowledge of the North American contact centre technology landscape.
• Gather and relay customer feedback and field data to Product Management.
• Maintain Salesforce as the system of record.
• Travel within North America up to 20% of the time.

Benefits

• Contribute actively and effectively as an integrated team member.
• Act as an Omilia ambassador in all interactions.