[Hiring] Pre-Sales Specialist/Solutions Architect @Crawford Technologies

Role Description

Bring your technical expertise and join our team of specialized staff. Use your knowledge to outline solutions and convey the value and benefits of our products to our partners, prospects, and customers. Enjoy working with a great team of professional services and sales.

If you have a background in print-stream conversions, document re-engineering, high-volume document workflow, document accessibility, and archiving software solutions, DON’T wait; contact us now for an opportunity to work with a dynamic team at a rapidly growing software company.

• Engage with sales and services team to gather requirements for direct and partner sales.
• Provide pre-sales support and industry knowledge of Crawford’s solutions and offerings.
• Document requirements for solutions and required components and services.
• Demo products and solutions, either onsite or using online web presentment tools.
• Work with sales staff to target key value points and clearly present the value of the solution.
• Perform proof of concepts when required and work with services team to define proof of concept guidelines.
• Document enhancement requests from customers and demonstrate the value to the customer and CrawfordTech.
• Articulate requirements and overall solution.
• Perform onsite or offsite services work and training on products.

Qualifications

• Minimum of 10 years’ experience in a similar position within Enterprise Software or Content Management marketplace.
• Proven track record of successful selling of high-value software into Financial Services, Insurance, Telecom, Government, PSPs, etc.
• Knowledge of industry print streams required (AFP, Xerox, PDF, Postscript, PCL) and image type files.
• Industry knowledge of print production facilities from printing devices and finishing equipment requirements.
• Some understanding of different programming languages and scripting knowledge.
• Computer OS knowledge: MVS ZOS, Windows, Linux, AIX, Solaris.
• Database structure and knowledge: SQL, MySQL knowledge.
• Knowledge of scripting and/or programming skills (Java, .NET, C).

Requirements

• Ability to build strong and productive working relationships with customers/clients.
• Strong leadership skills and confidence in presenting at all levels of management and technical staff members.
• Working knowledge of common software applications including Operating Systems, MS Office Applications, Internet Browsers, and Adobe Acrobat.
• Ability to learn new software applications and stay current with technology.
• Excellent computer application skills such as Visio, Microsoft Word, Excel, PowerPoint, etc.
• Self-directed, with the ability to plan activities to meet sales activity.
• Ability to manage a multi-tasking environment across several time zones.
• Excellent presentation skills.
• Excellent communication skills, both written and verbal, time management, and relationship management skills.
• Ability to clearly document business requirements and translate them to technical solutions.
• Willingness and ability to travel up to 30% of the time as required by business needs.
• Knowledge of ECM Archive solutions (CMOD, Filenet, Mobius, EOS).
• Knowledge of formatted print streams (AFP, Xerox, PDF, Postscript, PCL).
• Scripting languages a plus (Python, REXX, VB).
• Database knowledge a plus (Oracle, SQL Server).
• Programming Languages a plus (Java, .NET, C++).

Benefits

• Competitive salary (Commensurate with experience and position and eligible commission).
• Excellent benefits including:
• Medical
• Dental
• Vision
• Short Term Disability
• Long Term Disability
• Group and Voluntary Life
• Sick Time Pay
• Vacation Pay
• Holiday Pay
• Be part of a rapidly growing software company.