[Hiring] Personal Lines Inside Sales Producer @HUB International

Role Description

We’re looking for a talented sales professional to join our team! The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large number of accounts and responsible for handling our warm, vetted leads through inbound calls.

• Handle lead volume primarily through inbound calls (no cold calling).
• Follow communication scripts, prompts, call flows when handling different topics.
• Meet Quality Assurance Requirements and other key performance metrics.
• Identify customer's need and clarify information for Call Center Agents.
• Seize the opportunity to transfer calls immediately or schedule appointments, where applicable.
• Build sustainable relationships by interacting in a professional and caring manner.
• Keep records of all conversations in our call center database in a comprehensive manner.
• Meet personal, team and site call transfer targets.

Qualifications

• High school graduate or equivalent (some college a plus).
• 1+ year experience in sales or customer service.
• Embrace the latest technologies available.
• Excellent customer service and communication skills.
• Proficient in computer skills and basic software packages.
• Intermediate to expert computer acumen.
• Acts decisively and demonstrates good judgment.
• Strong oral and written communication skills.
• Strong attention to detail with excellent time management and decision-making skills.

Requirements

• Driven by competition.
• Enjoy participating in competitive Sales incentive contests held throughout the year.
• Seeking an opportunity with unlimited potential earnings.
• Want to work for the #1 Personal Lines Broker in the US.
• Seeking a progressive work environment at a rapidly growing organization.
• Leverage internal resources to assist customers.
• Desire to help others protect their future.
• Entrepreneurial spirit and challenged by the opportunity to grow the business.
• Focused on learning and development to enhance industry knowledge and expertise.
• Well organized and maintain a well-established follow-up process.
• Great verbal and written communication.
• Self-starter willing to invest time and energy to learn the technical aspects of the business.
• Believe in integrity and building success by developing relationships with others.

Benefits

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans.
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance.
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career.

Salary Transparency

The expected pay for this position is $23.08 per hour. In addition, this role offers a performance-based, uncapped commission structure and bonus incentives. Total compensation will be impacted by factors such as the successful candidate’s skills, experience, and performance.