[Hiring] Partner Business Manager @Hyland

Role Description

The Partner Business Manager 3 is responsible for driving business growth with strategic partners within the company's global partner ecosystem. This position focuses on developing and executing partner business plans enabling partner success, driving revenue growth, and aligning go-to-market strategies to achieve shared business objectives.

• Serve as the primary business point of contact for assigned partners (e.g. global systems integrators, regional resellers, ISVs, or cloud providers).
• Act as the internal advocate for partners ensuring mutual success and alignment with company objectives.
• Develop and execute joint business plans that drive pipeline growth, revenue, and customer adoption.
• Track and report on key performance metrics including bookings, pipeline contribution, and partner-led opportunities.
• Collaborate with sales and marketing teams to execute partner go-to-market initiatives, campaigns, and events.
• Drive enablement to ensure partner sales and technical teams are equipped to position and sell our SaaS solutions.
• Support joint account planning, co-selling engagements, and deal execution across field and inside sales teams.
• Provide feedback on partner needs, competitive insights, and market trends to influence strategy and product roadmap.
• Manage partner performance through data-driven insights, QBRs, and continuous business reviews.
• Mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on technical abilities of team.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in Channel sales or partner business management at a SaaS company.
• Microsoft Windows and Office proficient.
• Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.
• Strong organizational, multi-tasking, and time management skills.
• Strong collaboration skills applied successfully within team as well as with all levels of employees in other areas.
• Strong Microsoft Excel skills.
• Strong leadership, sound judgement, and business acumen skills.
• Strong facilitation and project management skills.
• Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department.
• Strong data gathering, interviewing, and analytical/problem solving skills.
• Strong critical thinking and problem solving skills.
• Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions.
• Self-motivated with the ability to manage projects to completion with minimal oversight.
• Able to thrive in a fast-paced, deadline-driven environment.
• Strong attention to detail.
• Demonstrated ability to influence, motivate, and mobilize team members and business partners.
• Strong ability to develop and use engaging, informative, and compelling presentation methodologies.
• Strong ability to handle sensitive information with discretion and tact.
• Strong ability to establish rapport and gain the trust of others; effective at gaining consensus.
• Ability to work independently and in a team environment.
• Ability to coach, mentor, and provide feedback to team members in a timely manner.
• Strong knowledge of systems administration.
• Strong knowledge of Microsoft Operating systems and products.
• Up to 50% travel time required.

Benefits

• 401(k) Retirement Savings.
• Flexible Schedule.
• Paid Time Off.
• Medical, Dental, Vision.
• Volunteer Paid Time Off.
• Wellness Reimbursement.
• Paid Parental Leave.
• Sabbatical Program.