[Hiring] Parabroker @D2B

Role Description

Driven by an incredibly effective marketing engine, the firm is experiencing a massive influx of inbound leads and requires a dynamic Parabroker to act as the primary catalyst for client conversion and pipeline momentum. In this dual-impact position, you will:

• Revitalize unreached leads
• Serve as an authoritative voice for the brand
• Seamlessly orchestrate document collection to keep applications moving swiftly through a fast-tracked pipeline

This role is a fast-track opportunity, offering a clear progression from high-velocity client engagement into sophisticated credit assessment and file structuring under the direct mentorship of elite senior brokers.

Responsibilities

• Lead Revival & Triage: Proactively engage and re-activate high-volume inbound leads that did not connect during the initial automated or automated outreach cycles.
• Consultation Scheduling: Take complete command of discovery conversations to pre-qualify prospective borrowers, address initial inquiries, and secure high-value consultation bookings for the senior brokerage team.
• End-to-End Document Chase: Coordinate closely with senior brokers to track down and collect outstanding client documentation via a strategic mix of phone calls, professional emails, and SMS outreach.
• Relationship Management: Maintain an authoritative, direct, and professional tone with clients, keeping them informed, engaged, and accountable to prevent pre-lodgement bottlenecks.
• Strategic Credit Progression: Master the firm’s proprietary assessment methodologies to gradually assume more responsibility for writing the deal.

Qualifications

• Mortgage Industry Track Record: Proven client-facing experience working directly within an Australian mortgage brokerage environment is mandatory.
• Credit & Lending Literacy: A deep, practical understanding of residential lending, with a strong preference for candidates experienced in dealing with complex self-employed files, non-standard income structures, and multi-property portfolios.
• Communication Command: Absolute mastery of the English language with high-level professional fluency and a clear, direct delivery. Must possess the confidence to control a conversation, drive it to a clear objective, and cut through noise.
• Australian Market Familiarity: Extensive experience working successfully with Australian clients, demonstrating a sharp understanding of local market nuances and professional cultural expectations.
• Pipeline Tenacity: Outstanding organizational skills with a relentless, proactive approach to following up and managing high volumes of client touchpoints.

Preferred Skills

• Experience utilizing standard Australian broker tools, dialing systems, and pipeline-management CRMs (e.g., BrokerEngine, Salesforce, Mercury, etc.).