[Hiring] Outreach Manager @Charlie Health

Role Description

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Clinical Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you’ll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.

You’ll build relationships with clinical partners across super-regions and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

At Charlie Health, we believe in leading with our “why” and connecting with our purpose every day. Join us to find not only a career but a calling.

Responsibilities

• Create, build, and manage relationships with referral sources across priority super-regions via phone, email, and other relevant communication channels.
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships.
• Activate new accounts by identifying potential referral sources and ensuring their successful onboarding and integration into our network.
• Deepen Charlie Health’s penetration across existing partnerships.
• Attend and lead various demonstration meetings, marketing presentations, and networking events via Zoom.
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies.
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals.

Requirements

• Must be located in the Eastern Time Zone (US).
• Must be fluent in English.
• You have 2+ years proven sales experience - owning & overachieving KPI’s.
• Prior experience with Salesforce and other sales enablement tools.
• Demonstrated experience in cold calling and proactive lead generation.
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style.
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment.
• Ability to energize, advise & persuade senior corporate personnel.
• Experience working with or selling to healthcare organizations a plus.

Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.