[Hiring] Outbound Setter Manager @WarriorBabe

Role Description

The Outbound Setter Manager will be responsible for owning and scaling WarriorBabe's outbound sales division. This individual will oversee:

• Outbound strategy
• Outbound team performance
• AI-powered lead engagement systems
• Process optimization
• Reporting
• Training
• Accountability
• Future team growth

You will work closely with Sales Operations, the Inbound Setter Manager, Closer Manager, Marketing, and our Tech Integration team to ensure every lead receives the right touchpoint at the right time while maximizing opportunities throughout the customer journey.

Success in this role requires equal parts leadership, sales expertise, technology adoption, operational excellence, and relentless execution.

Qualifications

• Proven success managing outbound appointment setters, SDRs, BDRs, or sales development teams
• Experience building and scaling outbound sales functions
• Strong understanding of CRM management, lead engagement strategies, and pipeline development
• Demonstrated ability to improve performance through systems, accountability, and coaching
• Experience working in high-volume, high-performance sales environments
• Strong operational and analytical mindset

Requirements

• Own the day-to-day oversight and optimization of AI-powered lead engagement systems
• Collaborate closely with the Tech Integration team to improve automation, workflows, triggers, and lead routing
• Monitor AI performance and identify opportunities to improve conversion and engagement metrics
• Ensure technology enhances—not replaces—the human experience
• Help establish best practices for balancing automation with personalized communication
• Act as the primary bridge between sales operations and technology implementation
• Lead, coach, develop, and hold outbound setters accountable to performance expectations
• Recruit, hire, onboard, and train future outbound team members as the division scales
• Conduct performance reviews, coaching conversations, and ongoing development initiatives
• Create a culture of ownership, urgency, accountability, and excellence
• Ensure team members are executing follow-up strategies effectively and consistently
• Monitor daily activity metrics, quality standards, and performance indicators
• Partner daily with the Inbound Setter Manager, Closer Manager, and Sales Operations Manager
• Ensure alignment across the sales division regarding KPIs, processes, reporting, and communication
• Help identify bottlenecks and implement solutions quickly
• Collaborate with leadership to forecast growth and staffing needs
• Contribute to the continuous improvement of the customer journey from lead to enrollment
• Build, document, and refine scalable SOPs and workflows
• Identify inefficiencies and create solutions that increase productivity
• Establish reporting systems that provide visibility into team and pipeline performance
• Ensure processes remain organized, documented, and repeatable as the business scales
• Drive continuous improvement across people, process, and technology

Benefits

• Base Salary: $70,000–$90,000 annually, depending on experience
• Performance-based bonus structure
• Commission opportunities tied to team and division performance
• On-Target Earnings (OTE): $100,000–$150,000+ annually

Additional Expectations

This is not a traditional 9-to-5 leadership position. Our business operates seven days per week, and our leaders are expected to remain connected to their teams, their numbers, and their responsibilities. While flexibility exists in a remote environment, success in this role requires responsiveness, accountability, availability, and a genuine commitment to building something meaningful.

We are looking for someone who embraces the grind, loves developing people, thrives in high-performance environments, and is excited about helping WarriorBabe reach its next stage of growth.

If that sounds like you, we'd love to hear from you.