[Hiring] Outbound Sales Team Manager @Bullpen Talent

Role Description

We are hiring an Outbound Sales Team Manager for a Washington-based home renovation company.

This role is responsible for the entire outbound process, including:

• Hiring agents
• Training them
• Sourcing homeowner data
• Creating outreach processes
• Managing performance
• Improving results

You will not be the primary caller. Your job is to build and manage the team that does the calling.

Responsibilities

• Recruit, hire, and train outbound sales representatives
• Build a high-performing team using lower-cost remote talent
• Ensure agents sound professional and can effectively communicate with U.S. homeowners
• Create scripts, call flows, and training materials
• Source homeowner data and prospect lists
• Identify and manage lead sources and data providers
• Monitor team performance and appointment generation
• Coach underperforming agents and improve results
• Manage schedules, coverage, and daily operations
• Track KPIs and report results to management

Qualifications

• Experience working in home services (roofing, remodeling, restoration, HVAC, solar, windows, landscaping, etc.)
• Experience managing outbound sales or appointment-setting teams
• Experience with cold calling and outbound lead generation
• Experience hiring, training, and managing lower-cost remote teams
• Experience sourcing homeowner leads and prospect lists
• Strong sales management and coaching skills
• Strong English communication skills
• Available during U.S. business hours

Ideal Candidate

• You have built and managed an outbound sales or appointment-setting team before.
• You understand how to find quality homeowner data, hire and train remote agents, maintain quality standards, and consistently generate appointments.
• You know how to keep a remote team motivated, accountable, and performing at a high level.

Benefits

• Compensation: $1,800 USD per month
• Performance-based bonuses may be available after several months based on results

Company Description

Bullpen Talent is a staffing company that connects remote professionals with growing U.S. businesses.