[Hiring] Outbound Sales Agent @Webafrica

Role Description

Webafrica is on the prowl for a super savvy Outbound Sales Agent to join the team. If you are a spunky go-getter who’s a little left-of-centre, totally customer orientated and your sales game is on fleek, then you could be the one.

• Outbound sales consultant with the gift of the gab, who can sell over the phone and face-to-face.
• Hunt for leads, cold canvas, and engage with new customers.
• Farm leads off the existing database.
• Every call is a consultation to find the best product to meet the potential client’s needs.
• Dedicated to giving the best after sales service to keep customers happy and satisfy their online needs.

Qualifications

• Grade 12
• 2 - 3 years ISP telesales experience, preferably in an outbound scenario
• MS Office Advanced Skills
• A strong understanding of:
  • Cold Canvassing
  • Closing Sales
  • Targeting, Tracking and Measuring
  • A strong consultative approach (matching needs with requirements)
  • Managing and reporting on individual targets
• Ability to manage the sales process through strong pipeline skills:
  • Hunting for new leads
  • Farming existing leads
• PREFERENCE will be given to applicants who have fibre network coverage.

Requirements

• 2-3 years of face-to-face ISP sales experience
• ICT industry exposure with sound knowledge of ISP services
• Account management experience
• Customer retention experience
• Pipeline reporting

Key Competencies

• Excellent verbal and written communication skills (English)
• Customer focused and brand aware
• Self-motivated and self-disciplined
• Ability to work independently and within a team
• Time Management Skills
• Attention to detail
• Deadline & target driven

Benefits

• Fully Remote work environment
• Access to shared office/workspace called Workshop 17, with costs covered for any branches around the country.
• Provision of all necessary tech equipment needed for a remote office: Laptop, monitor, headset, and a UPS to ease the effects of load-shedding.
• Connectivity provided for free.

This role is fully remote. *FIBRE CAPABILITY IS A REQUIREMENT FOR THE ROLE.

NB: This is a commission-based role!

Correspondence will be conducted with shortlisted candidates only. If you haven’t heard back from us within two weeks, please regard your application unsuccessful – but don’t lose hope, keep checking our website for more career opportunities in future.