[Hiring] Outbound Lead Generation & Appointment Setting Specialist @Somewhere

Role Description

This is the first dedicated outbound role in our company's history, and it exists to build something we have never had: a proactive lead pipeline. For three decades, new business has come to us. We now have a large base of past and current customers — and a wider local market — that has never been proactively contacted about the full range of services we offer.

You will own the top of our sales funnel:

• Researching and building prospect lists
• Reaching out to homeowners and commercial clients
• Gauging interest across our service lines
• Booking qualified estimate appointments for our local team to close on-site

You are not expected to close deals or be a technical expert in every service. Your job is to open doors, spark interest, and deliver warm, qualified opportunities to the right person on our team.

Qualifications

• 2+ years in outbound lead generation, appointment setting, SDR, or inside sales, ideally serving U.S.-based customers
• Demonstrated success with high-volume cold and warm outbound calling
• Excellent spoken and written English with a clear, neutral accent and strong phone presence
• Ability to independently research and build prospect lists
• Proficiency with CRM systems and general comfort with sales tools
• Reliable availability during U.S. Eastern business hours

Requirements

• Research and build targeted prospect lists across residential and commercial segments
• Identify opportunities to introduce additional services to existing and past customers
• Proactively recommend data sources, tools, and outreach strategies to strengthen the pipeline
• Conduct high-volume outbound calls, emails, and follow-ups to prospects and past customers
• Gauge interest across multiple service lines and qualify leads against agreed criteria
• Run structured follow-up cadences to keep opportunities moving
• Book qualified estimate appointments for the Business Development Manager and division leads
• Provide clean, complete context on each lead so the closing team is set up to win
• Confirm appointments to minimize no-shows
• Log all outreach and lead activity accurately and consistently
• Maintain data hygiene and keep pipeline status current
• Track and report on outreach volume, conversions, and appointments set

Benefits

• Ground-floor role: you will help build our outbound function from scratch and shape how it works
• Stability: a profitable, family-owned company with 30+ years of steady growth
• Impact: your work directly drives revenue, and your results will be visible to leadership
• Growth: as the function proves out, there is room to grow with it