[Hiring] Outbound Caller @RemodelBoom

Role Description

As an Outbound Caller, you’ll own follow-ups for 10+ in-home sales reps. This is a warm-lead role where you’ll speak with homeowners who have already met the company and received a proposal. You will not be doing cold outbound calling — you will be converting existing leads.

Key Responsibilities

• Review each unsold demo you are assigned: proposal, project scope, quoted price, homeowner concerns, and the seller’s notes.
• Call homeowners, send approved texts and emails, and execute a daily follow-up cadence until we get a yes or no.
• Find out what is actually holding up the decision (timing, scope, financing, competing bids, price, confidence, etc.).
• Close eligible deals within written client-approved pricing and contract rules; otherwise book a qualified return conversation or appointment with the appropriate seller.
• Keep the CRM accurate: next action, homeowner response, reason for no-sale, appointment details, and outcome of communications.

Measures of Success

• Closed revenue from converted leads.
• Volume and consistency of outreach to assigned leads.
• Robust documentation to support learning across the team.

Qualifications

• Communicate clearly and warmly by phone, text, and email.
• Can ask direct questions, listen to the answer, and handle rejection without becoming pushy.
• Follow a process, keep meticulous notes, and reliably show up for scheduled calling blocks.
• Learn new products and software quickly. Prior sales experience is welcome but not required.

Working Environment

RemodelBoom is a profitable, lean organization with a high-ownership, high-trust culture. This role offers an opportunity to grow your earnings and influence in the organization by becoming a top performer. We provide scripts, training, coaching, tech, offers, etc… Your success will depend on your work ethic, coach-ability, and determination. Success means timely follow-up, accurate records, and incremental closed revenue; not simply a high dial count.

Job Details & Compensation

• Location: Remote
• Pay: $22/hr base plus un-capped commissions; on-target earnings of $40+/hr
• Reports to: Director of Growth
• Schedule: 20 hours/week, with a consistent weekday schedule and some availability when homeowners are reachable during evenings/weekends