Role Description
The Oncology Account Specialist is responsible for contributing to regional account sales, service, and support activities of Breast Cancer Index and CancerTYPE ID. This person will serve as a key liaison between Hologic and oncology practices, ensuring a seamless customer experience of BCI/CTID into clinical practice.
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Work with an assigned team to grow, maintain & support existing customers.
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Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
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Co travel/solo travel within designated areas representing Hologic Oncology products. May require extended travel to support open territories.
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Daily communication/working relationship with key internal stakeholders.
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Expert in internal Hologic processes including provider portal, test ordering, missing information, billing, etc.
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Ensure high levels of customer satisfaction by supporting logistics, onboarding, and troubleshooting test orders.
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Become experts on all Hologic Oncology products.
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Utilize and maintain internal reports.
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Assist OAE in building key customers facing reports/presentations.
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Serve as the point of contact for post-sale support and follow-up, maintaining strong communication with internal teams such as client services, medical affairs, and billing.
Qualifications
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Must work independently with an internal drive to be successful.
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Proficient in PPT, Excel, and CRM tools.
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Excellent communication, interpersonal and organizational skills.
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Valid driving license and driving record satisfactory to the Company, as well as a serviceable vehicle available for work use is mandatory.
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Show evidence of flexibility, team-orientation, self-motivation, solid judgment and a strong work ethic.
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Have a strong desire to work in a fast-paced environment.
Requirements
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Bachelorβs degree required.
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1 year of sales experience/account management required; 2 years preferred.
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Background in medical or biological sciences preferred.
Benefits
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The total compensation range for this role is $105,000 to $110,000. This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota.