[Hiring] Newline Relationship Manager II @Fifth Third Bank

Role Description

Responsible for profitable business development and monitor the quality of an existing portfolio of companies within the bank’s Newline vertical. The position requires a strong understanding of the payments industry and will focus on growing relationships that utilize the bank’s Newline money movement services and technology, including sponsorship services, instant payment and API connectivity.

• Ability to lead and coordinate with One Bank partners to create and implement a relationship strategy for assigned clients and prospects.
• Expected to actively participate in industry events/community activities.
• Accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures.
• Ensures that actions and behaviors drive a positive customer experience.
• Achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Qualifications

• Bachelor's or Master’s degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred.
• Minimum of 4 years Commercial Banking experience, preferably at least 3 years in a sales role.
• Formalized commercial banking training or payments industry experience required.
• Proven ability to build new and existing client business translating to increased revenue and provide a positive client experience.
• Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles.
• Thorough knowledge of Commercial, Treasury Management, and financing options.
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
• Ability to build strong "One Bank" internal partnerships to provide holistic solutions for the clients business and personal financial goals.
• Communicates with impact to a group, adjusting communication as appropriate for the audience.
• Proven track record of identification and understanding of business issues, problems, and opportunities.
• Demonstrates strong verbal and written communication skills, particularly in face-to-face negotiations.
• Proven ability to work in a team-based sales environment.
• Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
• Regional/local travel.

Requirements

• Strong understanding of the payments industry, faster payments, and Newline industry.
• Prospect for clients independently by utilizing referral sources, existing clients and centers of influence.
• Develop and implement business plan to achieve financial goals and qualitative measurements.
• Work closely with Fifth Third internals "One Bank" partners to deepen existing relationships and acquire new prospective relationships.
• Attend community and/or specific industry forums, conferences and/or meetings to broaden relationship networks.
• Work with product, risk and operation partners to analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
• Ensure that customer relationships are managed to maximize the opportunity for the bank.
• Meet with customers regularly to enhance the trusted advisor relationship.
• Utilize consultative sales skills, commercial playbook principles and call reporting plans to enhance client experience.
• Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management.
• Partner with Credit on credit requests and adhere to established Portfolio Management guidelines.
• Analyze and interpret financial information provided to determine the right questions to ask for credit requests.

Benefits

• Total Base Pay Range: 82,100.00 - 172,500.00 USD Annual.
• Eligible to participate in an incentive compensation plan based on company, line of business and/or individual performance.
• Comprehensive benefits programs designed to support the individual needs of employees and their families.

Company Description

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.