[Hiring] NDT Technical Sales Representative @Carestream Health

Role Description

The Technical Sales and Channel Manager role is responsible for technical solution selling and territory growth for Carestream’s Non-Destructive Testing (NDT) portfolio across Canada using a mixed model of direct end-customer selling and channel partner development.

This position requires a high level of technical credibility and ownership across the full commercial scope. In Carestream NDT, the commercial model is intentionally lean and integrated, with sales professionals expected to manage a broad set of responsibilities spanning pipeline creation, customer education and demonstrations, installation coordination, training, and escalation support.

The successful candidate will be a self-starter with a strong bias for action, able to work independently while partnering effectively across Sales, Service, R&D, Manufacturing, and the customer.

Success criteria for this role includes:

• Consistent performance against bookings and revenue objectives
• Strong technical credibility and consultative selling skills
• Effective execution in a complex, multi-functional environment
• Ability to balance direct selling and channel enablement

Detailed description of responsibilities:

Customer-facing responsibilities (Direct selling):

• Pipeline creation and opportunity development
• Customer education and technical demonstrations
• Demo equipment logistics and asset management
• Installation coordination and operator training
• Service escalation and technical troubleshooting support
• Long-term account management and application expansion

Channel partner responsibilities:

• Strengthen relationships with channel partners
• Support partner enablement through training and joint opportunity planning
• Share competitive insights and best practices
• Participate in partner meetings and training forums

Portfolio management & competitive intelligence:

• Maintain strong technical knowledge of portfolio and roadmap
• Collect and communicate Voice of Customer feedback

Business results:

• Measured on revenue and margin
• Maintain disciplined pipeline and forecast management

Qualifications

• Bachelor’s degree in Engineering, Physics, Materials Science, or a related technical discipline
• 3–5 years of experience in Technical Sales B2B environment
• Previous experience in Sales and Channel Management is a plus
• Strong technical solution-selling ability
• High level of self-organization and independence
• Excellent communication and presentation skills
• Ability to translate complex technical concepts into customer-friendly solutions
• Customer Training Experience
• High level of self-organization, autonomy, and accountability
• Excellent written, verbal, and executive-level presentation skills
• Ability to manage multiple priorities across regions, cultures, and time zones

Requirements

• Experience in Non-Destructive Testing, industrial imaging, or related
• Experience working with international markets and cross-functional global teams is preferred
• Strong understanding of NDT methods (radiographic testing preferred)
• Familiarity with digital imaging technologies (CR, DR, CT)
• Previous experience in a Non-Destructive Testing environment is a plus
• Channel Management Skill

Company Description

Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract coating services for a wide range of industrial, medical, electronic and other applications—all backed by a global service and support network. Carestream’s diagnostic imaging technology systems are at work in 90 percent of hospitals worldwide.

At Carestream, we offer a global perspective and a world of opportunities for people who have the desire to make a positive impact. Join our global team of 3,000+ professionals!