[Hiring] National Accounts Manager @A. O. Smith Corporation

Role Description

The National Accounts Sales Manager will develop and manage new and existing commercially focused national accounts, build and foster business relationships, utilize solution-selling techniques to identify business needs, develop customized solutions, and measure revenue increases. This position is responsible for driving profitable growth, customer satisfaction, and expanding the company’s share in assigned accounts by developing, implementing, and driving strategic account development and growth.

• Establish and develop deep partnering relationships with the customer's national, regional and local management team and other customer decision-makers.
• Utilize business acumen to understand the customer's business for each of the assigned accounts.
• Ensure high customer satisfaction, facilitating positive long-term relationships with high potential for continued business and revenue growth.
• Effectively communicate with the entire internal account team to ensure the customer’s expectations are exceeded.
• Participate in sales forecasting and planning to ensure effective market planning and continued revenue stream.
• Negotiate client contracts and agreements, build project cost models, and execute on direct business development programs.
• Lead the development of each assigned strategic account plan and strategy coordinating with the appropriate division resources.
• Implement the strategic account plan and associated action plans ensuring that executive management is continually informed of progress and account status.
• Conduct “Strategic Account Reviews” for all key accounts bi-annually.
• Develop, organize, and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions.
• Monitor industry and economic trends, competitor products, sales and marketing activities, and provide bi-annual market update report to leadership.
• Provide market intelligence on product research and development.
• Develop and recommend product positioning and pricing strategy to earn new business.
• Perform other duties as assigned.

Qualifications

• Bachelor's Degree in Related Field.
• 3+ years of related work experience or training.
• Progressive responsibility in strategic sales or sales management to mid-size and large customers.
• Proven experience providing strategic account management to mid-size and large organizations through matrix environments.
• Experience developing and managing new and existing accounts and selling within all levels of an organization.
• Experience utilizing solution selling techniques to identify business needs, develop customized solutions, and measure business problems.
• Demonstrated sound decision making with diplomacy and adherence to company policies and procedures.
• Proficient at influencing others at all organizational levels.
• Demonstrated ability to think strategically, manage risk, and be innovative in problem-solving.
• Strong verbal and written communication skills.
• Ability to interpret technical information and adapt it to the needs of a business audience.
• Ability to present information to a variety of audiences, external and internal.
• Demonstrated high business acumen and understanding of finance/financial principles.
• Knowledgeable in channel partner models and competitive environment.
• Ability to engage in significant travel without restriction.
• Experience working within a sales function within manufacturing, Water Heating, Building/Construction, HVAC, Food, Commercial channels/markets.

Benefits

• Competitive compensation package.
• Comprehensive benefits plans which include medical and dental insurance.
• Company-sponsored life insurance.
• Retirement security savings plan.
• Short- and long-term disability programs.
• Tuition assistance.