Role Description
The Mortgage Consultant is responsible for attaining all department goals by consulting consumers through the loan application, follow-up, interest rate lock, and through the loan closing process. Other responsibilities include:
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Managing an active pipeline of loan applications to produce maximum loan closings per month.
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Using sales skills to convert pipeline into locked loans while maintaining margin goals.
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Interacting with consumers to obtain required loan documentation.
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Working closely with team members (i.e., Processors, Closers) to exceed production goals while providing excellent customer service.
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Gathering pertinent loan application data and building consumer relationships.
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Applying technical knowledge of the mortgage industry to assist consumers in making sophisticated loan decisions.
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Partnering and managing relationships with current & past consumers, Realtors, Customer Experience team, Corporate Clients & Directors, and other outside parties.
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Maintaining a superior working knowledge of current programs, products, and guidelines.
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Completing ongoing continuing education to maintain required state licensing & other professional designations.
Qualifications
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Specialized mortgage lending courses preferred.
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Two years mortgage origination or loan operations experience preferred.
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Customer service-oriented with exceptional sales skills.
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Ability to work in a collaborative, fast-paced environment.
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Highly motivated, goal-oriented, with strong attention to detail and organizational skills.
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Strong understanding of mortgage loan products, guidelines, and regulations preferred.
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Candidate must register as a Mortgage Loan Originator with the NMLS and meet all requirements of the Federal S.A.F.E. Act as well as State S.A.F.E. regulations.
Requirements
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Fingerprinting, background checks, restricted parties lists, credit check, and the ability to demonstrate personal financial responsibility.
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Pre-licensing education and testing.
Benefits
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Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan, and more.
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Salary Range: $40,000/yr base salary plus competitive incentive structure.