Role Description
The Mid-Market Account Executive will drive LaunchDarkly's growth across a blended book of net-new and existing accounts. Acting as the "quarterback" for a defined book of business, you will develop and execute account strategies, run technical discovery and proof-of-concept cycles, and help customers successfully test, purchase, and adopt LaunchDarkly's platform.
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Pipeline Generation:
Qualify and convert inbound leads at a rapid pace while prospecting into ICP target accounts.
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Value Articulation:
Articulate and sell the value of LaunchDarkly's platform subscriptions and usage-based pricing model.
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Technical Discovery:
Prepare for and run discovery sessions with prospects to surface core use cases and align pricing to third-party architectures (AWS, Azure, GCP).
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Solution Demonstration:
Customize and deliver demos with the Solutions Engineering team, and run proofs of concept for prospects.
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Account Expansion:
Own, build, and develop relationships with existing customers, uncovering and developing new opportunities within the install base.
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Customer Success:
Educate, evangelize, and guide customers through successful adoption, delivering their feedback back to Product and Engineering.
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Revenue Growth:
Consistently hit revenue targets across both net-new and expansion motions.
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Collaboration:
Work with your manager, Sales Engineers, and cross-functional teams to ensure seamless execution and customer success.
Qualifications
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2+ years of full-cycle sales experience.
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Proven track record of hitting or exceeding quota.
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Exceptional written and spoken communicator.
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Highly organized and autonomous.
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Comfortable and energized operating in a fast-moving organization.
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Entrepreneurial and self-motivated.
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Enthusiastic about learning and growing at LaunchDarkly.
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Intellectually curious and ambitious.
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Knowledge or experience in the developer tool space a plus.
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Experience selling to mid-market companies a plus.
Requirements
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Strategic Thinking & Execution:
Design and execute account strategies that balance net-new acquisition with expansion of existing customers.
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Full-Cycle Sales Expertise:
Proven track record managing a full sales cycle, from inbound qualification and prospecting through close and expansion.
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Customer-Centric Problem Solving:
Assess customer pain points and design tailored solutions, including proofs of concept, that create measurable value.
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Independent Decision Making:
Work autonomously with minimal day-to-day supervision, making sound decisions based on account signals and data.
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Analytical Skills & Data-Driven Insights:
Gain and apply an understanding of third-party cloud architectures to accurately position and price the usage-based model.
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Negotiation & Deal Structuring:
Negotiate platform subscription agreements that balance customer needs with company goals.
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Communication & Influence:
Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders.
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Collaboration & Team Leadership:
Collaborate effectively with your manager, Sales Engineering, Product, and Customer Success to align efforts and drive growth.
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Results-Driven Focus:
Maintain a strong focus on achieving measurable outcomes across both new-logo and expansion revenue.
Benefits
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Target pay ranges based on Geographic Zones for Level 3:
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Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,000 - $187,000
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Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,000 - $168,000
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Zone 3:
All other US locations - $116,000 - $159,000
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Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.