Role Description
The Merchandising Specialist is responsible for merchandising sets, conversions, and new products categories within established national retail accounts in an assigned territory. Merchandising Specialists will report directly to the Sales Operations manager and will model the ASSA ABLOY values and behaviors to achieve service excellence, meet and exceed organizational objectives, and support fiscal responsibility.
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80% Execute Monthly Merchandising Set Work Plan strategies at store level
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Executes refreshes/conversions and Merchandise Planograms
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Maintain store presentation standards through:
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Building displays
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Fixture installation
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Store sets
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Shelf maintenance
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Down stock
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Retrofits
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Display maintenance
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POP installation
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Arrival and execution as scheduled of sets
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Provide walk through and set knowledge training to store personnel upon completion of set
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Manage reporting, product knowledge, training, and performance of third-party merchandisers on a needs basis
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Capture and communicate store intelligence, execution gaps, and sales opportunities to TMs and leadership
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Assist with merchandising efforts for surrounding territories when needed
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Review, assess, and remove returned/bought back items
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Maintain a regular and timely call cycle to each customer within assigned territory
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Assist in occasional regional trade shows, regional sales meetings, and may assist other Merchandise Specialists with special events, vacancies, or other events
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Perform service and maintenance visits (clean, front and face, correct defects, replace missing POP) during available capacity secondary to Merchandising sets
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20% Business Process
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Works independently but collaborates closely with TMs and Service Leadership
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Maintain records according to company guidelines and policies for shipping errors, shortages, and defective products
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Complete all reports, surveys, results, and other information requests in a timely manner
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Communicate information to appropriate departments and management regarding merchandising issues, competitive product, defective product, account feedback, and territory status in an expedient manner
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Follow up on merchandising problems as required to ensure the highest level of customer service
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Provide daily, weekly, and monthly tracking of store execution
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Other duties as assigned
Qualifications
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Related post-secondary education, or equivalent combination of education and experience
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2 or more yearsβ retail experience, including merchandising, an asset
Requirements
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Intermediate proficiency with MS Office Suite (Outlook, Word, Excel, TEAMS, and PowerPoint)
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Strong communication, interpersonal, and presentation skills
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A strong work ethic, and the drive to get out in the field and support existing business and/or pursue new business daily
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Strong organizational skills with the ability to multitask
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A customer-centric orientation
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A positive, energetic attitude, initiative, drive, and out-of-the-box thinking
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Understanding of Merchandising, Fixturing, and proper retail displays
Benefits
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Paid time off, including sick and vacation days
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12 paid holidays
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Job-protected leave benefits in accordance with applicable law
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Medical, dental, vision, and life insurance
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Health and flexible savings accounts subject to eligibility requirements
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401(k) plan with employer contributions and matching subject to plan eligibility requirements
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All benefits and additional compensation are governed by applicable Company policies and plans as they currently exist and may be amended in the future