[Hiring] Member Enrollment Representative @MDVIP

Role Description

The Member Enrollment Representative is responsible for leading patient education, facilitating enrollment, and executing the launch plan for transitioning MDVIP physicians. Embedded in the practice for 70-75% of the transition timeline, this role is key to ensuring timely panel completion, high conversion from engaged patients, and successful delivery of training to physicians and staff. This team member must balance execution of the project plan, performance against aggressive enrollment metrics, and high-impact in-person communication.

Key Responsibilities

• Inspire Patients to Act: Confidently communicate the MDVIP personalized care experience to patients, driving conversation rates of 30%+ from engagement to enrollment.
• Accelerate Results: Hit the ground running to exceed sign-up targets and achieve a full panel by Day 120.
• Be the Launch Expert: Lead engaging onboarding sessions that equip physicians and staff to champion the MDVIP Model from day one.
• Execute with Precision: Own every detail of the launch plan, navigate roadblocks early, and keep timelines on track to ensure seamless ramp up.
• Maximize Enrollment Impact: Lead impactful events and execute strategies that convert interest.

Key Competencies

• High-conversion communicator: Persuasive, empathetic, and patient-focused.
• Proven closer with a track record in consultative sales or enrollment roles.
• Operationally excellent: meets deadlines, manages details, and escalates effectively.
• Strong trainer who boosts physician/staff confidence in MDVIP’s model.
• Self-driven, goal-oriented, and accountable for performance KPIs.
• Strong presentation, interpersonal, and organizational skills.

Qualifications

• Required Qualifications
• Bachelor’s Degree or equivalent
• Two (2) years of professional experience
• One (1) year in sales or client-facing roles, with a strong track record of meeting or exceeding goals
• Comfort with fieldwork and travel (up to 75%)
• Preferred Qualifications
• Experience in primary care or concierge medicine
• Background in new service or practice launches
• Familiarity with CRM or project tracking systems

Benefits

• Base ($55K) +50% Commission UNCAPPED
• Healthcare (Primary, dental, optical)
• MDVIP program membership
• 401K / 401K matching
• PTO / paid holidays
• Paid travel