[Hiring] Market Associate @SiteMinder

Role Description

The Market Associate is responsible for selling SiteMinder’s products to customers and completing business development activities in an effort to acquire new customers.

• Source opportunities and canvass potential clients via cold calling and respond to all incoming product inquiries, referrals and leads in a timely and effective manner.
• Maintain regular contact with prospective clients and new accounts.
• Achieve sales KPIs and targets, finalising all sales in a timely manner.
• Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner.
• Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins.
• Maintain accurate records of your business development activities on SiteMinder's CRM system.
• Manage the accounts of new clients to maintain satisfaction until they are passed on to a dedicated Onboarding Success Team or a dedicated Account Manager.
• Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback.
• Coordinate and arrange client events, meetings and demos.
• Create and maintain client databases and mail lists.
• Continue learning about yourself and adding to your skill bank with our career growth, development and progression plans.

Qualifications

• Confident, personable and eager to successfully hit sales goals.
• Eager to learn and takes on feedback constructively.
• Basic understanding of how to achieve sales targets and manage business development activities.
• Ability to work autonomously from home.
• Fluent verbal and written communication skills in Indonesian.
• Fluent verbal and written communication in English as it is necessary for communication with managers and colleagues.
• An aptitude and eagerness to learn our sales process and products.
• Experience using a CRM system is highly preferred but not essential.

Benefits

• Remote working model (from Bali).
• Mental health and well-being initiatives.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.