[Hiring] Manager, Sales Engineering @JumpCloud

Role Description

As Manager, Sales Engineering, you will lead, coach, and scale a distributed team of Sales Engineers across multiple countries to drive technical wins and accelerate JumpCloud’s international revenue growth. You will bridge people leadership, commercial strategy, and technical judgment to solve complex identity, access, and unified device management challenges for modern IT environments.

• Establish rigorous business and technical discovery, value-based demonstrations, and focused Proofs of Value (POVs) to ensure predictable deal progression.
• Optimize SE resource allocation across qualified opportunities.
• Partner with Professional Services and Customer Success to ensure seamless implementation handoffs and long-term customer retention.

Qualifications

• 5+ years of presales sales engineering or technical solutions experience in B2B SaaS/IT infrastructure.
• 2+ years of formal people management or technical team leadership.

Requirements

• Demonstrated success in coaching, developing, and managing Sales Engineers or technical solutions professionals in a fast-paced environment.
• Proven expertise in coaching value-based discovery, solution design, and guiding structured Proofs of Value with agreed business outcomes.
• Strong ability to partner with Sales leaders on pipeline qualification, deal risk identification, and strategic technical resource allocation.

Benefits

• High-autonomy leadership role at a hyper-growth open directory platform.
• Opportunity to shape team culture and drive strategic enterprise deals.
• Influence product evolution.

Major Performance Objectives

• Onboard, coach, and develop a distributed multi-country SE team achieving 100% team ramp and quota attainment within the first 6 months.
• Increase regional technical win rates by standardizing outcome-focused discovery, value-based demonstrations, and deal qualification criteria.
• Shorten average POV completion through agreed mutual technical success criteria and proactive blocker resolution.
• Design and roll out an SE resource allocation model across international territories.
• Partner with Professional Services, Customer Success, and Product to achieve seamless handoffs.

Critical Subtasks

• Establish a recurring coaching cadence with weekly 1-on-1s, Gong call reviews, and demo simulations.
• Partner with Sales leadership to review pipeline health and assess technical risks early in the sales cycle.
• Develop a standardized POV execution framework featuring pre-agreed evaluation scopes and customer milestones.
• Implement a dynamic SE assignment and scheduling workflow that accounts for time zones and regional nuances.
• Directly participate in high-value deal reviews and technical escalations.
• Formalize seamless handoff documentation and technical validation reviews with Professional Services and Customer Success.
• Analyze team performance metrics and win/loss data to identify curriculum gaps.

Tools or Systems Knowledge

• Industry Platforms: JumpCloud, Microsoft Entra/Intune, Okta, Omnissa (Workspace ONE), or Jamf.
• Sales & Coaching Tech: Salesforce, Gong/Chorus, demonstration automation software, and modern generative AI productivity tools.

Behavioral or Power Skills

• Exceptional ability to motivate, align, and maintain team cohesion across multi-country, remote environments.
• High-impact verbal and written communication skills.
• High-conviction operational mindset with resilience to thrive in a high-growth, changing SaaS environment.