[Hiring] Manager, Sales Administration & Support @gategroup

Role Description

We’re looking for motivated, engaged people to help make everyone’s journeys better. Supports account management, sales, and service functions by partnering with airline stakeholders and global operations teams. Key responsibilities include:

• Pricing strategy
• Billing validation
• Annual bid coordination
• Performance analysis
• Relationship management with internal and external stakeholders

Responsibility is to have ongoing proactive oversight of the operations, tools, and coordination of the staff to support efficiency and effectiveness of the sales team.

Qualifications

• Bachelor’s Degree or 6 years equivalent work experience in Sales and Service in airline and/or airline catering experience preferred.
• At least two (2) years of experience in Sales, airline and/or airline catering preferred.
• Previous project management experience preferred.
• Experience in a food related industry preferred.
• Experience working with customer account management and performance.
• A background in finance, revenue management and/or pricing is preferred but not mandatory.

Requirements

• Power BI
• Microsoft office skills, intermediate to advanced Excel and PowerPoint required
• Strong analytical, data analysis, problem-solving and critical thinking skills
• Strong organization and/or project management skills
• Excellent verbal and written communication and presentation skills
• Large scale catering operations or logistics, airline catering experience preferred
• Sales and/or customer service experience, Account Management
• Able to shift roles and responsibilities as business needs change.
• Able to work effectively in a team environment, strong leadership and interpersonal skills.

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts

Core Competencies Required

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

• Excellence: Putting the customer at the forefront, learning from feedback.
• Passion: Care in hospitality, resilience in challenges.
• Responsibility: Understanding impact on others and the planet.
• Respect: Valuing every job, fostering inclusion and belonging.