[Hiring] Manager of Mortgage Sales @Homeward

Role Description

Homeward Mortgage is hiring a Manager of Mortgage Sales to lead a small, high-producing team of Loan Officers and help us continue building a differentiated mortgage experience for Homeward’s buyers and agents.

• Lead, coach, and develop a small team of high-producing Loan Officers, creating the structure and support they need to successfully manage high volume.
• Monitor team and individual KPIs and SLAs, identify performance gaps, and translate data into specific coaching and action plans.
• Foster a culture where every viable opportunity matters; strong lead volume should never create complacency.
• Develop and maintain deep expertise in conventional, FHA, VA, investor, and Homeward-specific lending guidelines.
• Coach Loan Officers on sales conversations, objection handling, follow-up strategy, agent communication, and effective pipeline prioritization.
• Develop Loan Officers who build strong agent relationships and become trusted financing partners to Homeward’s agent network.
• Step into customer and agent escalations when leadership involvement can help protect the relationship, transaction, or customer experience.
• Build a strong Sales and Operations partnership grounded in shared accountability.
• Partner with Mortgage leadership and broader Homeward teams to develop and improve unique Homeward mortgage products and offerings.
• Facilitate regular team meetings and 1:1s that are actionable, performance-focused, and valuable to the Loan Officer team.
• Foster a competitive but highly collaborative team environment aligned with Homeward’s Values and Culture.
• Operate comfortably in a lean, fast-moving environment where leaders are expected to be resourceful, make sound decisions, and help build solutions.

Qualifications

• 5+ years of residential mortgage experience, including direct experience originating purchase loans.
• 2+ years of experience leading, coaching, or managing Loan Officers in a high-production sales environment.
• Deep working knowledge of conventional, FHA, VA, and NonQM guidelines.
• Proven experience leading a team to meet or exceed sales and conversion goals.
• A customer- and agent-first mindset with high standards for communication, urgency, and follow-through.
• Strong analytical skills and the ability to use performance data to identify opportunities and drive action.
• Excellent judgment and the ability to balance sales urgency, customer advocacy, credit risk, and compliance requirements.
• Strong cross-functional partnership skills and the ability to build productive relationships with Operations, Underwriting, Secondary, Compliance, Product, and senior leadership.
• Comfort operating in an environment where not everything has already been built.
• Strong ownership, high standards, and a bias toward action.
• A genuine desire to set your team up for success and make the people around you better.
• The drive to help build differentiated mortgage solutions that improve the real estate experience for Homeward’s customers and agents.

Requirements

• This position is not eligible for visa sponsorship.

Benefits

• Compensation: $75K base salary + $75K in variable compensation.
• Equity grant – stock options with real upside potential.
• Comprehensive medical, dental, vision, and life insurance coverage – with company contributions towards premiums.
• Meaningful time off – including 20 days of paid vacation, 5 sick days, 12 company holidays, and 2 floating holidays.
• Generous paid parental leave of up to 13 weeks.
• 401(k) with employer contribution match.
• Remote-first work environment (our headquarters are in Austin, TX).
• Collaborative, low-ego team that values intellectual curiosity and continuous improvement.