[Hiring] Manager Inside Sales @Adobe

Role Description

We are looking for a Sales Leader who is responsible for leading and directing strategic initiatives that enable the Digital Sales team to continue exceeding the defined sales goals and KPIs across the North Americas territory. You would be responsible for the Creativity & Productivity (C&P) portfolio of Adobe.

An Ideal candidate would be a thought leader with a proven track record of leading successful sales operations on field or in Digital Sales of reasonable size and possess the ability to turn findings into executable plans. He/She must also be an inspiring leader able to build, develop & inspire a high performing team.

What you’ll do:

• Leading team by coaching, mentoring & motivating the team with a high level of EQ & becoming trusted leader for the team.
• Possess strong collaboration skills as the Digital Sellers leverage other teams for their own success.
• Driving the highest level of performance from the team while role modeling & instilling Adobe values in the team.
• Developing sales strategy and pilot different pitches to continue meeting sales goals, while reducing overall customer cancellations.
• Building knowledge on Adobe products and services – their features, benefits, prices, and additional services.
• Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
• Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
• Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement.
• Responsible for feedback loop with the worldwide stakeholders on execution and on pilot/test campaigns to improve effectiveness of campaigns.
• Developing key performance metrics and dashboards that help the sales organization focus on performance drivers.

As A Sales Professional:

• Managing Sales pipeline and regular forecasting to meet assigned goals.
• Preparing ICX Sales performance reports by collecting, analyzing, and summarizing sales data and trends.
• Developing and continuously improving lead qualification using established criteria and standards.
• Producing and implementing action-oriented plans when sales goals or SLAs do not meet expectations.
• Implementing and reviewing policies, business metrics, productivity and operating structure to consistently grow the sales results.
• Providing weekly reporting on leads, conversion to qualified prospects, sales opportunities and campaign effectiveness.
• Turning data into insights capable of independently translating ambiguous business problems into specific analyses.
• Translating the resulting data back into a solution to meet the business need.

Qualifications

• 10–14+ years of experience in Inside Sales, Digital Sales, or Customer Success roles (experience level flexible for Manager vs. Senior Manager).
• Mandatory people management experience across NA markets, including leading managers and/or large frontline teams.
• Strong understanding of digital-first sales models, funnel management, and data-driven decision making.
• Demonstrated ability to define and execute regional strategies that balance scale, efficiency, and customer experience.
• Experience partnering with Marketing, Operations, Analytics, and Product teams.
• Excellent communication, stakeholder management, and executive presence.
• Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables.
• Advanced knowledge of Sales Operations, Technology used in Digital sales.
• Thought leadership on Sales, Customer Success and Subscription management.
• Proven ability to effectively manage people, hire and train, and coach new sales team members.
• Proven ability to develop, communicate, and present to management on new ideas, proposals and feedback to move the business forward.

Benefits

• Comprehensive benefits programs.