[Hiring] Luxury Travel Sales Consultant @Kensington

Role Description

Imagine spending your day talking about extraordinary places around the world and helping people experience them in ways they will remember for the rest of their lives. At Kensington, our International Destination Experts do much more than book travel; they serve as trusted advisors, storytellers, and skilled sales professionals who design fully customized, privately guided journeys for discerning travellers. This is not a scripted call-centre or order-taker role. You own the client relationship end to end, from the first enquiry and sale, through trip planning and preparation, to supporting the client while they travel and welcoming them home. Success means not only closing the sale but delivering an exceptional experience that builds loyalty, repeat business, and referrals.

As an International Destination Expert, you will:

• Receive inbound leads from clients interested in planning exceptional luxury travel experiences.
• Proactively reach out to clients to uncover their desires from their upcoming trip.
• Recommend destinations and experiences.
• Collaborate with teams around the world to build a customized itinerary.
• Bring that trip to life through storytelling.
• Secure the sale and remain accountable for the client relationship throughout the entire journey.
• Work closely with internal and in-destination partners to anticipate needs, resolve issues, and ensure the experience Kensington sold is the experience the client receives.
• Manage multiple clients at once, follow up persistently, learn product and destination updates, and close sales.

Qualifications

• 5+ years of professional sales and/or client relationship experience, including a minimum of 3 years in consultative, relationship-based sales.
• Experience working with North American clientele and/or North American companies.
• A successful track record of achieving or exceeding individual revenue targets and closing high-value sales.
• Prior experience selling luxury or other high-value products and services.
• First-hand living and travel experience with the ability to speak naturally and confidently about destinations, cultures, and experiences.
• Professional spoken and written English with the confidence to advise premium North American clients.
• A strong sense of ownership and accountability for the client experience.
• Sound judgment and composure when resolving complex or time-sensitive client issues.
• Strong listening and emotional intelligence skills.
• Ability to establish credibility and build trust over the phone and/or email.
• A polished, warm, and persuasive communication style.
• Persistence in working towards a commitment.
• Strong organizational and follow-through skills.
• Discipline and comfort in working independently in a remote environment.
• The legal right to work, without sponsorship, in Ireland.

Requirements

• Flexibility to work weekends, evening shifts, and statutory holidays.
• Employees are responsible for a reliable high-speed internet connection and a quiet, professional space for client video and phone calls.

Benefits

• Competitive local base salary plus uncapped commission based on individual sales performance.
• The opportunity to build your own portfolio of clients, developing long-term relationships.
• Paid time off in line with local norms and laws.
• A structured four-week onboarding program covering brand history, sales process, proprietary CRM system, product portfolio, and destinations.
• Trips to experience our destinations and the Kensington product first-hand.
• IATA card for personal travel discounts and industry access.
• Ongoing mentorship and coaching within a company that actively promotes from within.