Role Description
Loan Partner 2 (LP2) β Loan Officer Assistant
Remote Available | $60,000β$75,000 Salary + Per-File Bonus
Join a High-Performing Mortgage Team. The LP2 plays a critical role in the success of our team by:
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Prequalifying borrowers
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Issuing accurate pre-approvals
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Managing the loan pipeline to ensure on-time closings
You will work closely with the Loan Officer, borrowers, processors, underwriters, and referral partners to create a smooth and exceptional client experience.
Our goal: 95%+ of loans close on time while delivering outstanding service.
This role requires strong knowledge of cash, credit, capacity (income), collateral, excellent communication skills, and the ability to proactively solve problems.
Qualifications
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Active NMLS license (or ability to obtain immediately)
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3+ yearsβ experience in mortgage processing, underwriting, or origination
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Strong knowledge of DU/DO, LP, and investor guidelines
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Experience with Loan Origination Systems, such as:
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ARIVE
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LendingPad
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Encompass
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Proficiency in Microsoft Office Suite
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Excellent verbal and written communication skills
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Strong time management and organizational skills
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Ability to work in a fast-paced, deadline-driven environment
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Ability to collaborate with team members across departments
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Spanish language skills are a strong plus
Requirements
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Contact all borrowers within 24 hours after the Initial Loan Consultation
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Review the borrowerβs cash, credit, and income qualifications
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Review the 1003 application with borrowers and request documentation
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Explore all loan options before declining a pre-approval
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Keep referring Realtor partners updated on borrower progress
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Accurately issue pre-approval letters for qualified borrowers
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Provide payment scenarios and closing cost estimates
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Proactively follow up with pre-approved buyers
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Communicate pre-approval parameters clearly to borrowers
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Provide supporting pre-approval documentation
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Notify referring Realtors immediately when pre-approval is issued
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Expedite urgent pre-approval requests
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Identify and flag potential red flags or issues
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Onboard all newly received contracts for rate lock consultation
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Submit loan applications to processing for eDisclosures
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Monitor loan progress and perform daily pipeline reviews
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Deliver weekly borrower updates and Realtor updates when needed
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Ensure 95%+ of loans close on time
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Resolve 95%+ of issues before escalating to the Loan Officer
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Contact borrowers, attorneys, and Realtors before contingency deadlines
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Review Closing Disclosures for accuracy
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Conduct pre-closing calls 48 hours before closing
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Make congratulatory funding calls to borrowers and Realtors
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Provide post-closing support
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Maintain professional communication in all calls and emails
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Deliver a concierge-level experience for borrowers and referral partners
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Stay up to date on investor guidelines and program changes
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Attend team pipeline meetings and collaborate with processing teams
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Be available after hours for urgent borrower questions
Benefits
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$60,000 β $75,000 salary
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Per-file bonus (approximately $100 per file)
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Remote work available