[Hiring] Licensed Medicare Sales & Retention Agent @SelectQuote, Inc.

Role Description

Customer Care Agent (Licensed)

• Must already have an active Life & Health or Accident & Health Insurance Producer License.
• Agents have an engaging hybrid role that combines cross-selling and retention.
• Make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits.
• During peak times, agents also enroll clients in Medicare insurance products and the sale of Medicare plans.
• High earning potential – Base pay plus commissions with a 1st year average annual income of $50k and additional earning potential during busy season.
• After the 1st year, the average total income is $65k with top agents making close to $100k annually with unlimited commission potential.
• Bonus opportunity during training – Eligible for various bonuses based on performance during training.
• Benefits for full-time employees include:
  • Medical, dental, vision, voluntary short-term disability.
  • Company-paid long-term disability, life insurance, and accidental death & dismemberment (AD&D).
  • 401(k) + company match, discretionary profit sharing, paid time off, floating holidays, tuition reimbursement, and other paid leaves vary based on work location.

Qualifications

• Strong work ethic and ability to build client relationships.
• Solutions-focused mindset.
• Propensity to advocate for consumers and be a sales team liaison.
• Ability to adjust to business needs and changes.
• Flexibility with business needs – Commitment to high-volume hours during peak season.
• Understanding of the fluidity of the role – Assisting with enrolling clients in Medicare plans and other responsibilities as needed.
• Technology skills – Proficiency with a proprietary CRM system, Google Suite, soft phones, and multiple screens.

Requirements

• Must already have an active Life & Health or Accident & Health Insurance Producer License.
• Prolonged periods of sitting at a desk and working on a computer.
• Hardwired high-speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps.
• Due to HIPAA regulations, agents must work in a private workspace, free of distractions, with no other household traffic.

Benefits

• Medical, dental, vision, voluntary short-term disability.
• Company-paid long-term disability, life insurance, and accidental death & dismemberment (AD&D).
• 401(k) + company match, discretionary profit sharing, paid time off, floating holidays, tuition reimbursement, and other paid leaves vary based on work location.

Company Description

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most.

• Pioneered the way consumers shopped for term life insurance.
• Now helps people find home insurance, auto insurance, senior health insurance, and more.
• More than 2 million families trust us to help them with their insurance needs.
• Opportunities to grow your career with SelectQuote are unmatched.