[Hiring] Lead Generation / Outbound Telemarketing Specialist @SummitNext Technologies Sdn Bhd

Role Description

We SummitNext Technologies are seeking an experienced, results-driven Outbound Lead Generation / Outbound Telemarketing Specialist. Working remotely from home, you will contact existing database customers, validate account information, identify key decisionmakers, and qualify prospects for equipment replacements, upgrades, and promotional campaign opportunities.

• Outbound Calling: Execute a daily target volume of 60 - 80 outbound calls to target Malaysia contact lists.
• Database & Lead Management: Utilize customer databases and Salesmate CRM to record real-time activities, contact validations, call dispositions, interaction notes, lead statuses, and appointment details.
• Prospect Qualification: Engage existing customers using approved scripts, campaign rules, qualification criteria, and escalation guidelines to identify relevant decisionmakers and generate sales leads.
• Appointment Setting: Schedule and hand over qualified appointments, interaction notes, and detailed contact information to designated sales teams through established handover channels.
• Performance Reporting: Maintain accurate call logs to support weekly/monthly reporting on call volumes, connection outcomes, contact validations, qualified opportunities, and booked appointments.

Qualifications

• Proven Experience: Minimum of 2+ years of verified experience in outbound telemarketing, B2B lead generation, or appointment setting targeting Malaysian markets.
• Language Skills: Excellent English verbal & Malay written communication skills.
• CRM Proficiency: Experience using Salesmate CRM or similar outbound dialing tools and sales CRMs.
• Self-Motivated: Strong objection-handling abilities, persistence, and time-management.

Requirements

• High-speed, reliable internet connection (with backup option preferred).
• Dedicated, quiet home workspace free from background noise.
• Laptop/PC meeting operational specs with a high-quality USB noise-canceling headset.

Benefits

• Location: Remote (Work from Home)
• Employment Type: 1-Month Initial Contract
• Target Market: Malaysia
• Working Days: Monday to Friday
• Working Hours: 9:00 a.m. – 6:30 p.m.
• Start Date: Immediate joiner required (10/11/2026)